Interim Shift Lead

DoorDash; Toronto; On-site; CAD 25,003 - 35,610; Full time

Benefits offered by this job

Paid time off

Parental leave

Wellness benefits

Paid holidays

Medical, dental, vision

RRSP with employer match

Mental health program

Job summary

DoorDash is seeking a Lead Operations role for the DashMart project in Ontario. You will guide a shift of 2–10 associates, delegating tasks, ensuring safety and productivity, and delivering a high-quality customer experience. Please note this is an interim position ending three months after hire with potential extension.

You will be on your feet, lift up to 50 lbs, and work flexible hours across the week. Strong team orientation and reliability are essential for success.

Qualifications

• High school diploma or GED required.
• 18 years of age or older.
• Able to lift up to 50 lbs.
• Experience in warehouse/retail/restaurant preferred.
• Proficient with Google Docs and Sheets.

Responsibilities

• Lead Operations Associates during shifts, delegating tasks and managing daily operations.
• Receive products from vendors and stock in proper locations.
• Prepare customer orders and ensure smooth delivery.
• Monitor cleanliness and safety in the workspace and facility.
• Contribute ideas to improve quality and customer experience.

Skills

Leadership

Teamwork

Flexibility

Physical stamina

Education

High school diploma or GED

Tools

Google Docs

Google Sheets

Pallet jack

Job description

About the Team

New Verticals is a new, lean team at DoorDash. We're building and scaling new ways to delight our customers, leveraging the DoorDash platform

About the Team

New Verticals is a new, lean team at DoorDash. We're building and scaling new ways to delight our customers, leveraging the DoorDash platform

About the Role

DashMart is a new team at DoorDash focused on building a new type of convenience store, offering both household essentials and local restaurant favorites to our customer's doorsteps. DashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and lead from the front. In this role, you\'ll guide a shift of 2-10 employees through daily operations, including delegating tasks, ensuring we\'re providing a high-quality experience for customers, and promoting a positive work environment. Please note, this is an interim position that will end three months after the date of hire, with potential to extend past based on additional factors that would be discussed closer to that date.

You\'re excited about this opportunity because you will…

• Lead. Lead Operations Associates through their shift by ensuring the team is set up for success to work safely and productively, and serving as the point of escalation for daily operations, including scheduling and attendance. Provide real-time feedback to Operations Associates about performance and partner with Site Managers for next steps.
• Assist with day-to-day tasks. Receive product from vendors, place product in appropriate locations, prepare customer orders, and help clean and organize work areas.
• Delight Customers. Make sure customer\'s orders get delivered smoothly by maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
• Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules.
• Help improve operations. Contribute ideas to improve our quality and customer experience.

We\'re excited about you because…

• You\'re self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.
• You have a proven track record of success in a warehouse, retail, or restaurant environment.
• You\'re able to be on your feet, and move heavy products. You are excited and physically able (with or without accommodation) to lift up to 50 lbs, and can operate a pallet jack and hand truck.
• You have a high school diploma or GED equivalent.
• You are at least 18 years of age.
• You\'re organized and proficient in Google Docs and Google Sheets.
• You have flexibility in your schedule. You may be required to work any day of the week, across daily operating hours

Compensation

The successful candidate\'s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee\'s work location. Ranges are market-dependent and may be modified in the future.

DoorDash cares about you and your overall well-being. That\'s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

Base Pay:

$22—$22 CAD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dasher to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We\'re committed to supporting employees\' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We\'re committed to growing and empowering a more inclusive community within our company, industry, and cities. That\'s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.