Associate Scrum Master

Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL); Ottawa; Hybrid; CAD 73,555 - 91,944; Full time

Benefits offered by this job

Accrued vacation

Annual performance bonus

Training & mentorship support

Inclusive workplace culture

Job summary

Canada Mortgage and Housing Corporation (CMHC) seeks an Associate Scrum Master to facilitate team ceremonies, promote Agile practices, and support collaboration and delivery within initiatives.

You will identify impediments, monitor team KPIs and help elevate complex issues to a Senior Scrum Master or Agile Coach as needed. This is a 12-month temporary hybrid role with opportunities to grow.

Qualifications

• Minimum 3 years delivering IT solutions with Agile, Scrum or Kanban.
• Strong understanding of Scrum ceremonies and Agile practices.
• Experience tracking team KPIs and impediments.

Responsibilities

• Facilitate team ceremonies (daily stand-ups, planning, reviews, retros) with clear objectives.
• Promote open communication, collaboration and knowledge sharing during ceremonies.
• Identify and track impediments; escalate to Senior Scrum Master or Agile Coach as needed.
• Monitor velocity, cycle time and burndown; summarize for team discussions.
• Maintain Scrum artifacts and documentation in accessible repositories.
• Provide onboarding support for new team members on Agile practices.

Skills

Agile practices

Scrum ceremonies

Communication

Team collaboration

Problem solving

KPIs analysis

Education

Undergraduate degree in Computer Science/Business/Finance/IT

Tools

Azure DevOps

Job description

Job Requisition ID: 12311

Position Status: Temporary Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Montreal (QC); Toronto (ON)

Travel Requirement: Limited

Language Designation: English Essential

Language Skill Levels (Read/Write/Speak): ZZZ

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 73555.31 to $ 91944.14 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What's in it for you

Benefits

We've got the purpose, the people and the perks you need for a fulfilling career. Here's the comprehensive and generous benefits you get when you're a contract employee:

• Accrued vacation.
• Annual individual performance bonus.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About The Role

Join the Business Solutions Engineering team, in the Associate Scrum Master position. You will help facilitate team-level Scrum ceremonies, promote Agile practices, support collaboration, delivery focus, and continuous improvement within initiatives that will allow you to grow with the team. In this role, you will help identify and track impediments, monitor team-level performance indicators, and elevate more complex situations to a Senior Scrum Master, or Agile Coach as needed.

This is a temporary position of a duration of 12 months.

What You'll Do

• Facilitate team ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring objectives are clear and outcomes were documented.
• Promote open communication, collaboration, knowledge sharing, and active participation among team members during Agile ceremonies.
• Identify, track, and follow up on impediments affecting team-level delivery; help resolve blockers and coordinate with stakeholders where appropriate.
• Escalate complex, cross-team, or higher-risk impediments to a Senior Scrum Master, or Agile Coach for support and resolution.
• Monitor and collect team-level KPIs such as velocity, cycle time, and burndown charts, and prepare concise summaries for team discussion.
• Use KPI trends and team feedback to identify improvement opportunities and support continuous improvement at the team level.
• Maintain documentation of Scrum processes, team agreements, project artifacts, Agile resources, templates, and lessons learned in accessible repositories.
• Provide onboarding support for new team members by sharing Agile practices, team processes, and available resources.

What You Should Have

• An undergraduate degree in a related field such as Computer Science, Business, Finance, Commerce, Information Technology, or a related discipline, or an equivalent combination of education and/or experience.
• A minimum of three (3) years of experience practicing Agile with Scrum and/or Kanban in IT solutions delivery.
• A Certification in Scrum methodologies, such as Certified ScrumMaster (CSM) from Scrum Alliance or Professional Scrum Master I (PSM I).
• A solid understanding of Scrum ceremonies, including Daily Stand-up, Sprint Planning, Sprint Review, and Retrospective, and their objectives.
• Working knowledge of Agile principles, practices, and frameworks, including Scrum and Kanban, with the ability to perform in stable, single-team delivery environments.
• Familiarity with team-level KPIs such as velocity, cycle time, and burndown, including the ability to perform initial analysis, identify trends, and share insights.
• Strong interpersonal and communication skills to foster collaboration, trust, and effective team engagement.
• An adaptability to evolving priorities and a proactive, solutions-oriented mindset.

It Would Be Great If You Also Had

• A Certification as a Disciplined Agile Scrum Master (DASM) from the Project Management Institute (PMI).
• A Certification as an ICAgile Certified Professional (ICP) from ICAgile.
• A Certification as a PMI Agile Certified Practitioner (PMI-ACP) from PMI.
• Practical experience with backlog management or Agile metrics tools such as Azure DevOps.

Posting closing date:

Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought - and of people - are recognized, valued, and considered essential to achieving our mission.

About

Learn more about our commitment to diversity and inclusion

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don't worry - we're always posting new positions, so don't hesitate to give it another shot. We're excited to see what you bring to the table this time around!