Associate Scrum Master

Canada Mortgage and Housing Corporation; Ottawa; On-site; CAD 73,555 - 91,944; Full time

Benefits offered by this job

Annual performance bonus

Training & mentorship

Inclusive workplace culture

Job summary

Canada Mortgage and Housing Corporation (CMHC) is seeking an Associate Scrum Master in Ottawa to support agile delivery within the Business Solutions Engineering team. You will facilitate ceremonies, promote collaboration, track impediments, and help improve team performance in a 12-month contract.

The role requires 3+ years of Agile experience, Scrum/Kanban expertise, and relevant certifications. A collaborative environment with growth opportunities and a focus on continuous improvement awaits.

Qualifications

• 3+ years of experience practicing Agile with Scrum and/or Kanban in IT solutions delivery.
• Certification in Scrum methodologies (CSM or PSM I).
• Strong knowledge of Scrum ceremonies and their objectives.
• Solid understanding of Agile principles, practices, and frameworks.
• Familiarity with KPIs such as velocity, cycle time, burndown and trend analysis.
• Excellent interpersonal and communication skills.
• Adaptability to evolving priorities and proactive problem solving.

Responsibilities

• Facilitate team ceremonies (daily standups, planning, reviews, retrospectives) with clear objectives.
• Promote collaboration and knowledge sharing during Agile ceremonies.
• Identify and track impediments; resolve blockers with stakeholders.
• Escalate complex impediments to a Senior Scrum Master or Agile Coach.
• Monitor KPIs and prepare concise team summaries for discussions.
• Use KPI trends to identify improvements and support team growth.
• Maintain Scrum process documentation and project artifacts.
• Provide onboarding support on Agile practices and resources.

Skills

Agile & Scrum

Kanban

Scrum ceremonies

KPIs analysis

Interpersonal skills

Communication skills

Adaptability

Certification: CSM/PSM I

Education

Undergraduate degree in CS/IT/Business/Commerce/Finance

Tools

Azure DevOps

Job description

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Travel Requirement:Limited

Language Skill Levels (Read/Write/Speak):ZZZ

Security Requirement: Reliability Status

Salary:Our salaries generally range from $73555.31to $91944.14and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Annual individual performance bonus.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the role

Join the Business Solutions Engineering team, in the Associate Scrum Master position. You will help facilitate team-level Scrum ceremonies, promote Agile practices, support collaboration, delivery focus, and continuous improvement within initiatives that will allow you to grow with the team. In this role, you will help identify and track impediments, monitor team-level performance indicators, and escalates more complex situations to a Senior Scrum Master, or Agile Coach as needed.

This is a temporary position of a duration of 12 months.

What you'll do

• Facilitate team ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring objectives are clear and outcomes are documented.
• Promote open communication, collaboration, knowledge sharing, and active participation among team members during Agile ceremonies.
• Identify, track, and follow up on impediments affecting team-level delivery; help resolve blockers and coordinate with stakeholders where appropriate.
• Escalate complex, cross-team, or higher-risk impediments to a Senior Scrum Master, or Agile Coach for support and resolution.
• Monitor and collect team-level KPIs such as velocity, cycle time, and burndown charts, and prepare concise summaries for team discussion.
• Use KPI trends and team feedback to identify improvement opportunities and support continuous improvement at the team level.
• Maintain documentation of Scrum processes, team agreements, project artifacts, Agile resources, templates, and lessons learned in accessible repositories.
• Provide onboarding support for new team members by sharing Agile practices, team processes, and available resources.

What you should have

• An undergraduate degree in a related field such as Computer Science, Business, Finance, Commerce, Information Technology, or a related discipline, or an equivalent combination of education and/or experience.
• A minimum of three (3) years of experience practicing Agile with Scrum and/or Kanban in IT solutions delivery.
• A Certification in Scrum methodologies, such as Certified ScrumMaster (CSM) from Scrum Alliance or Professional Scrum Master I (PSM I).
• A solid understanding of Scrum ceremonies, including Daily Stand-up, Sprint Planning, Sprint Review, and Retrospective, and their objectives.
• Working knowledge of Agile principles, practices, and frameworks, including Scrum and Kanban, with the ability to apply them in stable, single-team delivery environments.
• Familiarity with team-level KPIs such as velocity, cycle time, and burndown, including the ability to perform initial analysis, identify trends, and share insights.
• Strong interpersonal and communication skills to foster collaboration, trust, and effective team engagement.
• An adaptability to evolving priorities and a proactive, solutions-oriented mindset.

It would be great if you also had

• A Certification as a Disciplined Agile Scrum Master (DASM) from the Project Management Institute (PMI).
• A Certification as an ICAgile Certified Professional (ICP) from ICAgile.
• A Certification as a PMI Agile Certified Practitioner (PMI-ACP) from PMI.
• Practical experience with backlog management or Agile metrics tools such as Azure DevOps.

Posting closing date

Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.