Associate Product Manager

netbrain; Toronto; On-site; CAD 75,000 - 100,000; Full time

Benefits offered by this job

RRSP matching

Medical/dental coverage

Total Rewards program

Job summary

NetBrain is seeking an Associate Product Manager to support the product team in researching customer needs, coordinating cross-functional work, and bringing new features to market. You will assist Product Managers with market research, documentation, and launch coordination while building foundational skills in product management in a fast-moving, AI-driven environment.

The role offers opportunities to contribute to product strategy, roadmaps, and documentation, with mentorship and hands-on

Qualifications

• Bachelor's degree or higher in a relevant field.
• 0–2 years of professional experience in product management, product operations, business analysis, or related fields.
• Strong analytical and problem-solving skills with ability to synthesize information from multiple sources.
• Excellent written and verbal communication, with ability to document ideas and feedback clearly.
• Ability to collaborate with cross-functional teams including engineering, design, sales, and marketing.
• Demonstrated curiosity about customer needs, tech products, and market trends.
• Strong organizational skills and attention to detail; able to manage multiple tasks in a fast-paced environment.
• Proficiency with common business tools (spreadsheets, presentation software, collaboration tools).

Responsibilities

• Assist Product Managers with customer needs research, market trends, and competitive analysis.
• Support creation and maintenance of product documentation (user stories, feature descriptions, internal resources).
• Help gather and organize customer feedback from sales, support, and other teams.
• Participate in cross-functional meetings to learn product development and track feature progress.
• Assist in maintaining product roadmaps, timelines, and internal updates.
• Provide coordination support for product launches, including internal materials, training resources, and customer-facing docs.
• Assist with product testing and documentation of issues to support quality and usability.
• Develop foundational understanding of NetBrain's products and customers.

Skills

Analytical skills

Clear communicator

Collaboration

Attention to detail

Organizational skills

Curiosity

Education

Bachelor's degree

Tools

Excel

Job description

Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world's largest enterprises and managed services providers leverage NetBrain's platform.

What We Need

We’re looking for a curious, detail-oriented Associate Product Manager to support our product team in researching customer needs, coordinating cross-functional work, and helping bring new features to market. This person will assist Product Managers with market research, documentation, and launch coordination while building foundational skills in product management. The ideal candidate brings strong analytical instincts, clear communication, and a genuine eagerness to learn the craft of product management in a fast-moving, AI-driven environment.

What You’ll Do

• Assist Product Managers in researching customer needs, market trends, and competitive products to support product strategy and feature development.
• Support the creation and maintenance of product documentation, including user stories, feature descriptions, and internal knowledge resources.
• Help gather and organize customer feedback from sales, support, and other internal teams to identify product improvement opportunities.
• Participate in cross-functional meetings with engineering, design, QA, and other teams to learn the product development process and help track feature progress.
• Assist in maintaining product roadmaps, project timelines, and internal product updates to ensure stakeholders remain informed.
• Provide coordination support for product launches, including helping prepare internal materials, training resources, and customer-facing documentation.
• Assist with product testing, validation of features, and documentation of issues to support quality and usability.
• Develop a foundational understanding of the company's products, customers, and industry.
• Perform other related responsibilities as assigned.

What You Bring

• Bachelor's degree in Business, Marketing, Computer Science, Engineering, or a related field.
• 0-2 years of professional experience in product management, product operations, business analysis, consulting, or a related field. Relevant internships, academic projects, or extracurricular experience may be considered.
• Strong analytical and problem-solving skills with the ability to gather and interpret information from multiple sources.
• Strong written and verbal communication skills with the ability to clearly document ideas, requirements, and feedback.
• Ability to collaborate effectively with cross-functional teams including engineering, design, sales, and marketing.
• Demonstrated curiosity about customer needs, technology products, and market trends.
• Strong organizational skills and attention to detail with the ability to manage multiple tasks in a fast-paced environment.
• Proficiency with common business tools such as spreadsheets, presentation software, and collaboration tools.
• Willingness to learn, take initiative, and develop product management skills through hands‑on experience and mentorship.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

• For this role, the estimated base is CAD $75,000 - CAD $100,000 + Bonus.
• The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.
• Please note that the range provided is a guideline, and may be modified.

People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

NetBrain invites all interested and qualified candidates to apply for employment opportunities.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [e-mail] and we will be happy to assist you.

In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.

It is unlawful in Massachusetts to require or administer a