Associate Manager, Risk and Operations

Equitable Bank; Toronto; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Full-time

Temp-to-perm potential

Competitive salary

Growth opportunity

Job summary

Equitable Bank is seeking a Warehouse Operations Lead to anchor its Ontario distribution network. Lead technical WMS initiatives, train floor staff, and manage freight across multiple 3PL sites while optimizing space and workflow.

You will balance hands-on operations with leadership, ensuring safety, efficiency, and high accountability on the floor, including forklift operations and daily problem solving.

Qualifications

• Experience with Warehouse Management Systems (WMS) and serving as a system trainer or super-user is preferred.
• Proven track record tracking and organizing freight movements across a distributed, multi-site network.
• Ability to evaluate floor workflows, implement lean processes, and drive labor efficiency.

Responsibilities

• Master the new Warehouse Management System (WMS) and train staff, troubleshoot gaps.
• Oversee daily processing, tracking, and organization of incoming/outgoing freight across Ontario 3PL sites.
• Analyze floor workflows to eliminate bottlenecks and improve productivity.
• Operate counter-balance forklifts and electric reach trucks as needed; support packing and loading processes.

Skills

WMS expertise

System trainer / super-user

Freight tracking across multi-site

Lean process implementation

Tools

WMS software

Forklift operation (certified)

Job description

Warehouse Operations Lead – Full-Time WMS & 3PL Specialist

Are you a highly organized logistics professional who bridges the gap between technical systems, heavy equipment operation, and people leadership? On behalf of our client, we are seeking a dynamic Warehouse Operations Lead to anchor their Ontario distribution network.

Position Overview

As the Warehouse Operations Lead, you will be the ultimate floor driver and technical champion for our client's logistics operations. You will manage incoming and outgoing freight across multiple Ontario 3PL fulfillment sites, act as the internal WMS super-user, optimize floor space, and dynamically step into daily floor functions. Combining strong inventory analytics with hands‑on material handling, you will lead your team by example to maximize productivity and eliminate operational bottlenecks.

Advantages

• Type: Full‑time, Temporary Role with a potential of becoming Permanent


• The Client: Partner with a progressive, growing organization expanding its footprint across Ontario


• Compensation: Competitive salary / hourly rate (commensurate with experience)


• Growth: A pivotal role with high visibility, serving as the core implementation leader for new warehouse technologies

Responsibilities

Technical Leadership & 3PL Oversight

• Master the new Warehouse Management System (WMS) inside and out, acting as the internal super-user to train floor staff, build user confidence, and troubleshoot technical gaps.


• Oversee the daily processing, tracking, and seamless organization of incoming and outgoing freight across multiple 3PL fulfillment locations in Ontario.

Workflow Optimization & Inventory Control

• Analyze daily floor workflows to identify operational bottlenecks; actively restructure processes to maximize internal productivity and reduce reliance on temporary general labor.


• Maintain tight inventory control and maximize warehouse layout efficiency across active distribution sites and static stock storage locations.

Hands-On Operations & Team Culture

• Safely and efficiently operate counter‑balance forklifts (both propane and electric units) and electric reach trucks to load, unload, and stage cargo as needed.


• Step into various floor functions flexibly based on shifting daily demands—from processing high-volume container shipments to auditing order fulfillment stations.


• Provide clear, constructive, and respectful direction to warehouse personnel. Actively foster a collaborative, non‑aggressive team culture focused on shared accountability and safety.

Qualifications

• Strong experience working with Warehouse Management Systems (WMS); prior experience acting as a system trainer, implementation lead, or super‑user is highly preferred.


• Proven track record of tracking and organizing freight movements across a distributed, multi‑site network.


• Demonstrated ability to evaluate floor workflows, implement lean processes, and drive labor efficiency.

Certifications & Physical Demands

• Valid, current certifications to operate Counter‑balance forklifts (Propane & Electric) and Electric Reach Trucks are required.


• Ability to lift heavy cargo safely and adapt to a high‑volume, dynamic floor environment.

Leadership & Culture Fit

• You believe in a collaborative, non‑aggressive leadership style that builds trust and maintains high accountability without creating tension on the floor.


• You pivot seamlessly from analyzing data and training staff on computers to jumping onto a forklift or auditing a packing line.


• You look at a warehouse floor and naturally see ways to save time, reduce waste, and improve organization.

Summary

If you are a tech‑literate logistics lead who loves to optimize processes and knows how to build a great team environment, we want to hear from you.