Associate Manager - Client Services

Infosys; Montreal; On-site; CAD 80,000 - 120,000; Full time

Job summary

Infosys is seeking an Associate Manager of Client Services in Montreal. The role involves managing client relationships and developing strategies to enhance account performance, including client delivery assurance and account planning. Candidates should have relevant managerial experience, particularly in the Manufacturing sector, and demonstrated skills in sales and project management.

Qualifications

• 7+ years of experience in account management.
• Experience in the Manufacturing industry is a plus.
• Strong leadership, interpersonal, and presentation skills.

Responsibilities

• Manage client relationships and build a portfolio up to $10M.
• Create account plans and collaborate with delivery stakeholders.
• Ensure fulfillment of commitments to clients.

Skills

Sales

Relationship Management

Project Management

Leadership

Communication

Education

Bachelor's degree or foreign equivalent

Job description

Join to apply for the Associate Manager - Client Services role at Infosys

16 hours ago Be among the first 25 applicants

Join to apply for the Associate Manager - Client Services role at Infosys

Get AI-powered advice on this job and more exclusive features.

Job Description

Infosys is seeking an Associate Manager of Client Services. The Associate Manager–Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager-Client Services / Senior Manager–Client Services) to build an account plan and is responsible for client management based on the account plan. Usually, the AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million.

Job Description

Infosys is seeking an Associate Manager of Client Services. The Associate Manager–Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager-Client Services / Senior Manager–Client Services) to build an account plan and is responsible for client management based on the account plan. Usually, the AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million.

Location for this role is : Montreal, Canada

Role Description

• Client relationship management and business development : manage client relationships, build a portfolio up to $10M, own the opportunity management cycle : Prospect-Evaluate-Propose-Close
• Client delivery assurance : collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance : create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

About Infosys Manufacturing

Infosys partners with industrial manufacturers to create an integrated manufacturing ecosystem that reinforces core strengths. We help manufacturing enterprises adopt advanced tools to navigate the complexities of IT-OT (Operational Technology) integration as well as innovation at a product, process and business level.

To learn more about Infosys and see our ideas in action please visit us at

Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales / relationship management / account management experience
• Significant business development and project management experience
• Experience in the Manufacturing industry / vertical is a plus.
• Track record of interacting and building relationships with CXO level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications

• Knowledge of industry specific go-to-market solutions
• Good understanding of industry specific business issues and drivers
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse / family member of a protected veteran; or disability.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Business Development and Sales

IT Services and IT Consulting

Referrals increase your chances of interviewing at Infosys by 2x

Get notified about new Client Services Manager jobs in Montreal, Quebec, Canada .

Senior Client Relationship Manager - Montreal

St-Bruno-de-Montarville, Quebec, Canada 2 days ago

Account Manager, Mortgage Broker Network

Regional Account Manager, Mid-Market Sales

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Create a job alert for this search