Associate Director, Workforce and Capability Development

Pratt & Whitney; Longueuil; On-site; CAD 120,000 - 160,000; Full time

Benefits offered by this job

Pension plan with employer contrib.

Group insurance program

Career progression opportunities

Merit or recognition program

Health and wellness program

Nearby daycares

Transit and parking support

Job summary

Pratt & Whitney Canada seeks an experienced leader to shape the future of Global Operations through strategic workforce planning, capability development, and training. You will align governance, budgets, and knowledge management with business goals while guiding a global team of trainers and specialists.

You will partner with senior leaders to drive capability forecasting, succession planning, and discipline health management, ensuring sustainable growth and operational resilience across a

Qualifications

• Bachelor's degree in HR, Organizational Development, Operations, Business Administration, or a related field (master's degree preferred).
• 10+ years of progressive experience in workforce planning, capability development, training, or operational transformation, preferably in a Global Operations environment.
• Demonstrated experience leading global teams and influencing senior leadership.

Responsibilities

• Define and deploy global workforce and capability strategies aligned with operational priorities and growth plans.
• Lead development and execution of Global Operations-level workforce planning, including capability forecasting and succession planning.
• Establish and sustain a Knowledge and Capability Management framework across Global Operations.
• Drive training programs to close skill gaps and support operational priorities.
• Lead a global team of trainers, instructional designers, and capability leads.

Skills

Strategic leadership

Workforce planning

Training program design

Stakeholder management

Education

Bachelor's degree in HR/Organizational Development

Job description

About Pratt & Whitney Canada

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation, proudly headquartered in Longueuil, Quebec, since 1928. We design and manufacture next-generation aircraft engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, our teams have been at the forefront of propulsion technology, pushing boundaries to make flight more efficient and reliable. Our engines support missions that truly matter, from transporting people and essential goods, to enabling emergency medical services, humanitarian operations, and wildfire suppression around the world.

An Employer of Choice

Pratt & Whitney Canada was named one of Canada's Best Employers for 2026 by Forbes, marking the 11th consecutive year the company has earned this recognition. Pratt & Whitney Canada also ranked #1 employer in the aerospace and defense industry in the country. In addition, our headquarters continues to be recognized among the top employers in the Montreal region. Together, these distinctions reinforce our reputation as an employer of choice in Montreal, across Canada, and around the world.

Why Join The Team?

You will join the Pratt & Whitney Canada's Global Operations Strategy, Transformation and Operation Excellence Organisation. Your Opportunity to Shape the Future of Operations as we are entering a new era of transformation, and our Global Strategy, Transformation, and Operational Excellence organization is at the center of it all, driving performance and accelerating our global operations roadmap.

Reporting directly to the Director – BPM and Digital Transformation, the Associate Director – Global Workforce Planning; DHM & Training plays a critical role in ensuring Global Operations has the right workforce capacity, capabilities, and knowledge to execute today and sustain performance over the long term.

This role is accountable for aligning workforce planning, capability development, training, and knowledge management with business objectives. By structuring and safeguarding critical operational knowledge, identifying and closing skill gaps, and mitigating dependency on key experts, the role directly supports operational resilience, execution excellence, and sustainable growth.

Success in this role requires strong strategic leadership, cross-functional collaboration, and the ability to influence decision-making at senior levels across a global organization.

This role is a critical enabler of Global Operations performance and resilience. By integrating workforce planning, capability development, training, and knowledge management, the Associate Director ensures the organization can scale, adapt, and perform sustainably in a complex and evolving operational environment.

This position is part of a French-speaking work environment, it requires a very good knowledge of English to read and understand, on a daily basis, documentation and technical terms that may emanate from international organizations, as well as to write and communicate in English with customers, suppliers or international colleagues.

What will your day-to-day look like?

Strategic Leadership & Workforce Planning

• Partner with Management and Senior Leadership Teams to define and deploy global workforce and capability strategies aligned with operational priorities and growth plans.
• Lead the development and execution of Global Operations-level workforce planning, including capability forecasting, succession considerations, and long-term talent sustainability.
• Define and oversee the Discipline Health Management Strategy for Global Operations, including governance, metrics, and improvement roadmaps.
• Establish clear Roles & Responsibilities frameworks to ensure alignment between organizational needs, accountability, and required capabilities.

Capability, Knowledge & Discipline Health Management

• Establish and sustain a structured Knowledge and Capability Management framework across Global Operations.
• Ensure the effective capture and balance of tacit knowledge (expert know-how, experiential learning) and explicit knowledge (documented processes, standards, standard work, and best practices).
• Drive the standardization and institutionalization of critical operational knowledge to ensure consistency, repeatability, and long-term sustainability.
• Identify and mitigate single points of failure related to key experts or critical roles through cross-training, knowledge capture, succession planning, and redundancy strategies.
• Enable intergenerational knowledge transfer to support workforce renewal, retirements, ramp-up, and capacity growth.
• Ensure strong alignment between Discipline Health assessments, training programs, and knowledge repositories, maintaining coherence, relevance, and business impact.

Training Strategy, Development & Delivery

• Assess training and capability development needs using Discipline Health data, surveys, interviews, and business consultations.
• Design, develop, and deploy global training programs to close identified skill gaps and support operational priorities.
• Plan and lead discipline workshops with subject-matter experts focused on skills gap analysis, risk assessment, and capability development planning.
• Oversee the delivery of training programs across in-person, virtual, and blended learning environments.
• Define and monitor training effectiveness metrics and continuously improve learning solutions based on outcomes.

Team & Resource Management

• Lead, mentor, and develop a global team of trainers, instructional designers, and capability leads.
• Provide functional oversight to globally distributed Training Coordinators to ensure effective planning, coordination, and execution of learning events.
• Develop and manage training and capability development budgets, ensuring alignment with priorities and value delivery.

Compliance, Innovation & Continuous Improvement

• Ensure compliance with applicable training standards, regulatory requirements, and internal governance.
• Apply continuous improvement methodologies to workforce, capability, training, and knowledge initiatives.
• Stay current with industry trends, learning technologies, and best practices in workforce and knowledge management.
• Organize and lead global workshops, seminars, and forums that support operational transformation and shape the future of Global Operations.

What do you need to be successful?

• Bachelor's degree in human resources, Organizational Development, Operations, Business Administration, or a related field (master's degree preferred).
• 10+ years of progressive experience in workforce planning, capability development, training, or operational transformation, preferably in a Global Operations environment.
• Demonstrated experience leading global teams and influencing senior leadership.

Skills & Competencies

• Strong strategic, analytical, and systems-thinking capabilities.
• Deep understanding of learning methodologies, adult learning principles, and knowledge management practices.
• Proven ability to structure, standardize, and sustain operational knowledge at scale.
• Excellent communication, facilitation, and stakeholder management skills.
• Strong leadership, coaching, and change-management capabilities.
• Experience with continuous improvement tools and digital learning platforms is an asset.

What do we offer?

• Pension and savings plan with employer contributions
• Group insurance program
• Opportunities for advancement (career progression)
• Merit or recognition program
• Health and wellness program, including virtual health care
• Recreational and sports club
• Nearby daycares
• Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day—just look up. Are you ready to go beyond?