Associate Director, Sales Data & Strategy

Fitch Group, Inc., Fitch Ratings, Inc., Fitch Solutions Group; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking an Associate Director, Sales Data & Strategy to enhance data governance and CRM systems. This role offers the opportunity to lead initiatives that improve data quality and streamline processes, making a significant impact in the financial market intelligence space. Join a collaborative team that values professional development and innovation, where your expertise will drive strategic decision-making and business performance. If you are passionate about data management and want to thrive in a hybrid work environment, this is the perfect opportunity for you.

Benefits

Hybrid Work Environment

Training and Development Programs

Retirement and Tuition Reimbursement

Comprehensive Healthcare

Family-Friendly Leave Policies

Employee Resource Groups

Volunteer Days

Donation Matching

Qualifications

• 4-6 years of experience in a B2B SaaS company, focusing on CRM systems.
• Proven success in data quality assurance and governance projects.

Responsibilities

• Drive efficiency of sales data and systems, improving CRM data integrity.
• Develop and implement data quality standards for CRM data integrity.

Skills

CRM Systems

Data Governance

Data Management

Analytical Skills

Problem-Solving

Education

Bachelor's Degree

Certification in Data Management

Tools

Salesforce

PowerBI

SQL Server

Job description

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Associate Director, Sales Data & Strategy

Requisition ID: 48050

Business Unit: Fitch Solutions

Category: Business Development & Sales

Location: Toronto, ON, CA

Date Posted: Apr 30, 2025

Fitch Solutions is currently seeking an Associate Director, Sales Data & Strategy based out of our Toronto or London office.

Fitch Solutions is a leading provider of insights, data and analytics. It informs investment strategies, strengthens risk management capabilities and helps identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

Join the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets opportunities for professional development and visibility in the financial market intelligence space. Our diverse portfolio of brands and products showcases our commitment to collaboration and innovation. We offer numerous growth opportunities and a culture that celebrates success. This is where your career can thrive and make a meaningful impact.

About the Team

We seek a talented Associate Director, Sales Data & Strategy to join our Sales Organization, specifically within the Sales Strategy & Planning team. This role requires expertise in Data governance, CRM systems, and Process optimization to enable strategic decision-making and enhance business performance. The ideal candidate will leverage experience in B2B SaaS environments to lead initiatives that improve data quality and system functionality.

How You’ll Make an Impact:

Reporting to the Senior Director of Sales Strategy & Planning, the Associate Director will drive the efficiency of our sales data and systems. You will lead efforts to improve CRM data integrity, streamline data processes, and provide insights supporting our Commercial organization, including Senior Sales Leadership, Sales Ops, and Finance Teams.

• Develop and implement data quality standards, processes, and controls for CRM data integrity.
• Conduct audits and data cleansing to maintain high data quality.
• Resolve day-to-day data issues promptly as the primary contact.
• Collaborate with Technology, CRM Ops, and other teams to troubleshoot data challenges.
• Evaluate and optimize CRM systems and processes for better data management.
• Implement automation to streamline data entry and reduce errors.
• Establish and enforce data governance policies and guidelines.
• Train users on best practices and compliance with data policies.
• Engage with stakeholders to align data strategies with business needs.
• Foster cross-functional collaboration to support organizational goals.
• Develop dashboards and reports to monitor data quality and system performance.
• Use analytics to identify trends and areas for improvement.
• Lead change management for new data systems and processes.
• Stay updated on industry trends in data management.

You May be a Good Fit if:

• 4-6 years of experience in a B2B SaaS company, focusing on CRM systems and data management.
• Proven success in data quality assurance and governance projects.
• Experience resolving complex data issues and optimizing CRM systems like Salesforce.
• Proficiency in data management tools and data cleansing applications.
• Knowledge of data governance frameworks.
• Strong analytical and problem-solving skills.
• Excellent communication skills for collaborating with stakeholders.
• Ability to explain technical concepts to non-technical audiences.
• Proactive mindset and passion for continuous improvement.

What Would Make You Stand Out:

• Experience with PowerBI, SAP, SQL Server, data warehouses, and analytics tools.
• Leadership experience in data strategy or governance initiatives.

Why Choose Fitch:

• Hybrid Work Environment: 2-3 days/week in office, depending on location and role.
• Learning & Mobility: Training, leadership development, and mentorship programs.
• Investing in Your Future: Retirement and tuition reimbursement programs.
• Health & Wellbeing: Comprehensive healthcare offerings.
• Supportive Parenting Policies: Family-friendly leave policies.
• Inclusive Work Environment: Employee Resource Groups and collaborative culture.
• Giving Back: Volunteer days, donation matching, community involvement opportunities.

Fitch is committed to providing objective, timely, and independent credit opinions. To maintain our credibility, employees must avoid conflicts of interest.

Fitch is an Equal Opportunity Employer, evaluating applicants regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or other protected categories.