Assistant Team Leader

CNSC; Vancouver; On-site; CAD 35,000 - 50,000; Full time

Job summary

A prominent retail company seeking an Assistant Team Leader to oversee store operations, ensuring exceptional customer service and compliance with safety standards. This role demands strong leadership abilities, retail experience, and a commitment to fostering a productive work environment. Ideal candidates will thrive in fast-paced settings and manage multiple priorities effectively, supported by comprehensive training and career growth opportunities.

Benefits

Weekly Pay

Paid Vacation

Birthday Leave

Retirement Plan

Opportunities for Career Growth

Qualifications

• Approximately one year of relevant retail experience.
• Approximately one year in a supervisory role.
• Flexible availability required.

Responsibilities

• Support store operations and ensure customer service satisfaction.
• Manage cash handling, monitor attendance, and assist with employee training.
• Ensure adherence to safety and cleanliness standards.

Skills

Retail experience

Supervisory skills

Leadership

Customer service orientation

Communication

Multitasking

Time management

Job description

Full-time and part-time roles available. Join Dollarama and work for a company that values its employees, offering a rewarding environment with opportunities for growth.

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As an Assistant Team Leader, you will support store operations and staff while ensuring excellent customer service and adherence to safety and cleanliness standards.

About the role: Assistant Team Leader

The Assistant Team Leader assists the management team in managing store operations and staff, ensuring that daily shipments are boxed and unboxed, and products are stocked on shelves according to presentation standards. You will also provide customer service, resolve customer issues, and contribute to a safe, clean environment.

In this role, you will perform manager-on-duty tasks such as monitoring breaks and attendance, handle cash management, and support store opening and closing duties as needed. You will also take part in employee training and help maintain compliance with all company procedures.

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Benefits and Salary

Benefits include Weekly Pay, Paid Vacation and Birthday Leave, a Retirement Plan, and Opportunities for Career Growth. The salary for this position varies according to experience.

Job Type: Full-Time/Part-Time

Job ID: (see application page)

Requirements / Skills

• Approximately one (1) year of relevant retail experience
• Approximately one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend shifts)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership and teamwork skills
• Ability to multitask, prioritize, and work in a dynamic, fast-paced, high-volume environment
• Customer service oriented

How to Apply

To apply, scan the QR code with your smartphone or click the button below to use the AppyHere mobile application.

Know someone who might be interested? Share this job posting and help them join Dollarama!

Highlight your leadership skills by explaining how you managed store operations, supervised staff, and ensured safety and cleanliness standards.

Emphasize your ability to multitask and prioritize by describing how you handled cash management, store opening/closing, and manager-on-duty tasks.

Demonstrate your commitment to customer service by sharing examples of how you resolved customer issues and supported the employee training process to maintain high satisfaction and operational efficiency.