Assistant Store Manager, Southgate Centre

Saje Natural Wellness; Edmonton; On-site; CAD 28,000 - 34,000; Full time

Job summary

Saje Natural Wellness is hiring an Assistant Store Manager in Edmonton. You will lead a team to deliver exceptional in-store experiences, hire and develop staff, and execute strategic plans aligned with our wellness-focused culture.

You will drive sales, manage KPIs, and foster a sense of belonging while promoting our products and community engagement. The role is full-time and on-site in Canada.

Qualifications

• Leadership—inspirational and warm, drives results.
• Retail experience in delivering customer experiences and sales performance.
• Engages with community to build brand presence.
• Experience leading and developing teams in a retail setting.
• Growth mindset with ability to adapt to changing business needs.
• Stamina and positive attitude; persists through challenges.

Responsibilities

• Attract, hire, and train Team Members for financial wellness in stores.
• Engage, develop and retain Team Members leveraging their skills.
• Create and maintain succession plans.
• Administer mid-year and annual reviews; set goals and provide feedback.
• Partner with Store Manager on annual/quarterly strategic plans.
• Drive KPIs: revenue, growth, traffic, conversion, loyalty, labour targets.
• Demonstrate business acumen and analytics to grow store performance.
• Ensure product knowledge enables informed recommendations to customers.
• Uphold presentation standards; leverage merchandising opportunities.
• Foster culture of excellent service and wellness-focused experiences.
• Proactively grow the business through community outreach.
• Inspire the team through coaching and living company values.
• Prioritize culture and personal growth; nurture belonging and inclusion.

Skills

Leadership

Retail experience

Community outreach

Team leadership

Growth mindset

Stamina & positivity

Job description

Description

Reporting to the Store Manager, the Assistant Store Manager is accountable in leading key aspects of their store’s business. Through attracting, leading and developing Team Members, the ASM drives key business results by ensuring all aspects of the in-store experience are delivered consistently and in alignment with our commitment to providing our community members with excellent service and spreading global wellness.

While fostering an environment that delivers upon the Company’s Culture and Service ethos, this role balances an operational mindset, strong business acumen, and a people-centric approach to increasing productivity and profitability of the retail business.

The ASM is accountable to partner and support the SM in creating annual and quarterly strategies for growing their business, focusing on People, Operations, Visual Merchandising and Community outreach.
Through day to day functions, the Assistant Store Manager contributes to maintaining and strengthening Saje’s culture; proactively engaging in behaviours that align with Saje’s values: Wellness, Growth, Celebration, Greatness and Belonging.

Responsibilities

• Attract, hire, and train Team Members who are committed to creating the conditions for financial wellness in our Retail stores
• Engage, develop and retain Team Members by leveraging their expertise and unique skillsets
• Create and maintain a succession strategy
• Administer mid-year and annual reviews, sets goals, and deliver feedback regularly with direct reports
• Partner with the Store Manager to create annual and quarterly strategic plans to support growth of the business
• Generate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, loyalty program growth and labour targets
• Display strong business acumen and analytical skills in order to growth the store business
• Ensure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community Members
• Uphold presentation standards, and assess and action merchandising opportunities in order to elevate the in-store experience
• Cultivate an environment of excellent community member service,sharing our awesome products and spreading wellness through the in-store experience
• Take a proactive and innovative approach to growing the business through community outreach
• Inspire and uplift your team through coaching, collaboration and by embodying our core values
• Choose culture first in everything you do, with a commitment to personal growth and self-awareness
• Create a team environment where all Team Members consistently experience a sense of belonging and inclusion

Why Saje?

At Saje, we understand that joining a team is an important decision to make. The base hourly rate for this position is from $20 - $25 per hour. Base pay is dependent on market location and may vary depending on job-related knowledge, skills, experience, and internal equity.

Applicant Requirements

• Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
• Retail experience - Has a deep understanding of the Retail environment; an expert in delivering experiences to community members and have proven sales floor
• leadership
• Getting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellness
• Community connector - Leverages an entrepreneurial approach to building a brand through relationship building and creating resonant experiences
• Track record of success - Has achieved or exceeded success metrics 90% of the time throughout career; performances reviews are in top echelon; has proven
• growth story in their professional or personal life
• Stamina and positive attitude - Thrives in a challenge; is solutions focused; will see bright side of situations, despite adversity, never gives up
• Never satisfied with the status quo - Understands the need for constant evolution of strategies that fits the needs of our ever-changing business
• Wellness persona - You're passionate about wellness and incorporate wellness into your everyday routine

Key Relationships

Reporting to theStore Manager