Team Member, Avalon Mall

Saje Natural Wellness; San Juan de Terranova; On-site; CAD 32,000 - 42,000; Full time

Job summary

Saje Natural Wellness seeks a Store Team Member to deliver exceptional service, share product knowledge, and contribute to a welcoming in-store wellness experience. You will engage with community members, promote our formulations, and help maintain a positive, inclusive team culture.

The role emphasizes personal growth, teamwork, and a commitment to sharing wellness through every customer interaction.

Qualifications

• Retail experience and passion for delivering community experiences.
• Able to share product knowledge and educate on formulations.
• Proactive about personal and professional growth.
• Positive, solutions-focused attitude under pressure.
• Wellness-oriented lifestyle.

Responsibilities

• Deliver excellent community member service and promote wellness products.
• Generate business results and achieve KPIs including revenue and loyalty program growth.
• Share product knowledge to recommend products to customers.
• Uphold presentation standards and elevate the in-store experience.
• Collaborate with the team to foster belonging and inclusion.

Skills

Retail experience

Customer service

Product knowledge

Growth mindset

Positive attitude

Job description

Description

Reporting to the Store Manager, the Team Member is accountable for delivering excellent community member service, in our efforts to spread global wellness.
Through day to day functions, the Team Members contributes to maintaining and strengthening Saje’s culture; proactively engaging in behaviours that align with Saje’s values: Wellness, Growth, Celebration, Greatness and Belonging.

Responsibilities

• Contribute to an environment of excellent community member service,sharing our awesome products and spreading wellness through the in-store experience
• Generate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, and loyalty program growth
• Share product knowledge with the team, in order to make intentional recommendations for Community Members
• Uphold presentation standards, in order to elevate the in-store experience
• Inspire and uplift your team through collaboration and by embodying our core values
• Choose culture first in everything you do, with a commitment to personal growth and self-awareness
• Contributes to a team environment where all Team Members consistently experience a sense of belonging and inclusion

Applicant Requirements

• You're inspirational, dynamic, naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
• Retail experience - You're passionate about delivering experiences to community members
• Getting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellness
• Proven growth story - You're taken initiative for personal and professional growth and understand the importance of growth to your success and Saje's success
• Hustle and positive attitude - Thrives in a challenge; is solutions-focused; will see the bright side of situations despite adversity; never gives up
• Wellness persona - You're passionate about wellness and incorporates wellness in your everyday routine

Key Relationships

Reporting to theStore Manager

All applications are viewed by a member of our team and therefore we do not use AI as part of our screening & selection process. This job posting is for an existing vacancy on our team that we are presently hiring for.