Assistant Store Manager-Royalmount

Moose Knuckles Canada; Mount Royal; On-site; CAD 65,000 - 75,000; Full time

Benefits offered by this job

Paid Personal Days

Employee Assistance Program

Employee Loyalty Reward Program

Generous welcome gift

Job summary

Moose Knuckles Canada is seeking an Assistant Manager to join our crew. You will blend service and back-of-house leadership to drive sales, mentor staff, and uphold bold brand standards in a high-volume store.

You will lead by example, coach teams, manage stock, and ensure outstanding customer experiences while staying true to Moose Knuckles values of diversity and inclusion.

Qualifications

• 3-5 years of retail management experience as an Assistant Manager.
• Strong leadership and communication abilities.
• Customer-oriented and dynamic mindset.
• Proven analytical skills for sales and staffing decisions.
• Professional attitude with proactive and pressure-ready demeanor.
• Passion for the Moose Knuckles brand and fashion knowledge.

Responsibilities

• Support strategies and initiatives to achieve business goals through effective stock management and feedback.
• Run store operations to maintain productivity and profitability, including staffing and inventory control.
• Ensure compliance with company policies and procedures in daily operations.
• Maintain high merchandising standards and visual presentation.
• Train, motivate, and develop sales associates and keyholders.
• Model Moose Knuckles culture and deliver authentic service to customers.
• Foster a culture of engagement across product, merchandising, operations, and customer service.

Skills

Leadership

Communication

Teamwork

Analytical skills

Professional attitude

Brand passion

Attention to detail

Job description

We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.

WHO WE ARE

We are bold, we are tenacious, we are courageous and brave.

We are a cast of characters;

We embrace our differences and we share our likenesses.

Some of What’s in it for You!

• Paid Personal Days
• Employee Assistance Program
• Employee Loyalty Reward Program
• Generous welcome gift

Moose Knuckles is looking for an Assistant Manager to join our crew! As the assistant manager

you should be well versed in both service and back of house operations. Your focus will be on

driving sales and service the way that only Moose Knuckles can; through authentic, honest and

irreverent service. You will support the General manager in the overall performance of the

store, including sales performance; recruitment, motivation and development of staff; store

merchandising and visual presentation; expense and payroll controls. You’re confident,

innovative and come with experience in the industry at a large volume operation. You work

hard and you play harder!

Some of what you’ll do:

• Support strategies and initiatives implemented by GM to achieve and exceed business goals &targets through epic management and feedback in the shifting of stock
• Operate the business like you own it. Maintain productivity and profitability of the store throughsales growth, staffing and inventory result
• Follow the rules; understand and comply with all company policy, procedures and operations
• Maintain merchandising standards and execution
• Participate in the training, motivating, building and developing sales associates, BOH team and key holders
• Be the role model the Moose Knuckles culture with all crew members and deliver a genuine andhigh level of service to our customers
• Be part of creating a culture where employees are engaged in areas of product, merchandising,operations, customer service, sales and growth
• Manage your team through effective development, observation and coaching
• Know the general ins and outs of HR policy and adhere to an enjoyable yet professional environment
• Epic selling skills, and willingness to get your hands dirty with your team to get the job done
• Honor Moose Knuckles values of diversity and inclusion in every area of the business

Some of what you’ll need:

• 3-5 years of retail management experience as an Assistant Manager
• Excellent leadership skills, strong communication and teamwork
• Dynamic, customer oriented
• Proven analytical skills
• Professional attitude and behavior; versatile, proactive and the ability to work under pressure
• Passion for the brand
• An appreciation of fashion, product knowledge and quality
• You are so detail oriented, a piece out of place is a BIG deal