Assistant Store Manager- Hillcrest Mall

Hillberg & Berk; Richmond Hill; On-site; CAD 43,000 - 45,000; Full time

Benefits offered by this job

Bonus program

Benefits

Total rewards package

Job summary

Hillberg & Berk in Toronto is seeking an Assistant Store Manager to support day-to-day store operations, coach a developing team and drive sales at our Hillcrest Mall location. You will collaborate with the Store Manager and city retail leaders to ensure a consistent, exceptional client experience, manage inventory processes, and help translate feedback into process improvements.

Ideal candidates have 3–5 years of retail experience, some post-secondary education, and the flexibility to work

Qualifications

• 3–5 years of retail experience with process management such as inventory control.
• Some post-secondary education or an undergraduate degree.
• Ability to work a rotating schedule including evenings, weekends and holidays.

Responsibilities

• Support day-to-day store operations, coaching and developing a team, driving sales.
• Collaborate with the Store Manager and city retail leaders to ensure a consistent and exceptional client experience.

Skills

Retail experience

Process management

Inventory control

Coaching & developing a team

Education

Post-secondary education or undergraduate degree

Job description

Hillberg & Berk, a Canadian owned jewelry company, is looking for an individual with a strong background in sales, managing operational processes and the ability to provide exceptional client experiences. If you have a passion for developing a team, driving sales, and enhancing operations, our Assistant Store Manager position, at our new Hillcrest Mall location in Toronto may be the role for you!

What can you expect in this role?

As an Assistant Store Manager, you’ll be responsible for supporting the day-to-day retail store operations, coaching and developing a team, driving sales, and ensure that we are continually providing an experience that surprises and delights our clients. You will provide support to the Store Manager and ensure efficient planning, process coordination and follow- through ensuring tasks are being executed through clear direction and ensuring client ambassadors understand their role to implement processes. You will work collaboratively with retail leaders in your city to provide support and resources as needed, to ensure a consistent and exceptional client experience. This role balances enhancing our business processes, leadership and delighting our client. Your effective communication, listening and coaching skills will support you in sharing client feedback, business trends and recommendations to continually improve processes.

What do you need to apply?

You will shine in this role with a minimum of 3-5 years of retail experience, including some process management experience such as inventory control, or a combination of experience and some post secondary or an undergraduate degree. Supervisory experience is not required and would be considered an asset. The ability to work a rotating schedule including evenings, weekends and holidays.

Vacancy Type: Existing Salary Band: $43,000 - $45,000 CAD

In addition to base salary, we also offer a competitive bonus program, benefits, and total rewards package.

If your experience does not meet or exceeds these role requirements, this salary band may be adjusted accordingly in the event that an employment offer is made.

About H&B

H&B is a customer and employee centric business with ambitious growth plans. We are excited about the future of delighting our customers, innovating our product, growing our business along with our people and empowering women in the process. If you have a learning mindset, would like to pursue growth and development in your career and want to work for a business with an authentic motivation to do good in the communities we serve, a role at H&B might be an exciting change for you! You can learn more at www.hillbergandberk.com

Hillberg & Berk is dedicated to providing an inclusive, diverse and equitable work environment representative of the communities in which we operate, while creating a culture where all employees can show up, participate and contribute as their authentic selves. This commitment applies to all candidates and employees regardless of their race, creed, religion, colour, sex, sexual orientation, marital status, family status, disability, gender identity or expression, physical size or weight, age, nationality, ancestry, or place of origin.

Requests for accommodation can be made due to disability or any other protected characteristic at any time during the recruitment process by contacting People & Culture.

H&B is not currently using any autoscoring features in our applicant tracking system. Applicants may be filtered from view based on their legal ability to work in Canada or availability to work the required working hours for the responsibilities of this role.