Client Ambassador - Masonville

Hillberg & Berk; London; On-site; CAD 25,940 - 26,174; Full time

Benefits offered by this job

Sales incentives

Employee Assistance Program

Jewellery discounts

Competitive wages

Job summary

Hillberg & Berk is seeking a Client Ambassador for our Masonville (London) location in London, Ontario. The role focuses on delivering exceptional customer service, supporting brand initiatives, and promoting community engagement with H&B’s purpose work.

The position offers competitive wages starting at $18.83/hour with incentives and discounts on our jewellery. Two years of retail sales experience and strong communication skills are required.

Qualifications

• Two years of retail sales experience.
• Excellent communication and time management skills.
• Ability to meet monthly sales targets and contribute to brand initiatives.

Responsibilities

• Meet monthly sales targets and promote brand initiatives.
• Maintain store merchandising and visual presentation standards.
• Share customer feedback with Retail Store Management and recommendations.
• Ensure timely replenishment and stock availability.

Skills

Retail sales experience

Communication skills

Time management

Job description

Hillberg & Berk, a Canadian owned jewelry company, is looking for an individual with a passion for providing exceptional customer service for our customers. If you have a passion for sales, merchandising, promoting brand initiatives and supporting your community through H&B's purpose work, we would love to chat with you about being part of our London team at our Masonville location!

At Hillberg & Berk, we offer competitive wages starting at $18.83/hour, sales incentives, access to our Employee and Family Assistance Program, as well as discounts on our beautiful jewellery!

What can you expect in this role?

As a Client Ambassador, you will be responsible for upholding the Hillberg & Berk culture and creating an environment that is committed to exceeding clients’ expectations with the highest level of client service at all times. You will meet monthly sales targets while partnering with store management to effectively promote brand initiatives to all customers.

As an effective communicator, you’ll share customer feedback, business trends and recommendations to the Retail Store Management Team. You’ll have a keen eye for merchandising and you’ll provide support to ensure the store maintains visual presentation standards, ensuring the store is replenished at all times.

What do you need to apply?

You will shine in this role with a minimum of two years retail sales experience coupled with excellent communication and time management skills.

Vacancy Type: Existing

Hourly Wage Band: $18.83-$19.00

If your experience does not meet or exceed these role requirements, this wage band may be adjusted accordingly in the event that an employment offer is made.

About H&B

We are a customer and employee centric business with ambitious growth plans. We are excited about the future of delighting our customers, innovating our product, growing our business along with our people and empowering women in the process. If you have a learning mindset, would like to pursue growth and development in your career and want to work for a business with an authentic motivation to do good in the communities we serve, a role at H&B might be an exciting change for you!

Hillberg & Berk is dedicated to providing an inclusive, diverse and equitable work environment representative of the communities in which we operate, while creating a culture where all employees can show up, participate and contribute as their authentic selves. This commitment applies to all candidates and employees regardless of their race, creed, religion, colour, sex, sexual orientation, marital status, family status, disability, gender identity or expression, physical size or weight, age, nationality, ancestry, or place of origin.

Requests for accommodation can be made due to disability or any other protected characteristic at any time during the recruitment process by contacting People & Culture.

H&B is not currently using any autoscoring features in our applicant tracking system. Applicants may be filtered from view based on their legal ability to work in Canada or availability to work the required working hours for the responsibilities of this role.