Assistant Store Manager: Elevate Customer Experience

JD Sports Fashion PLC; Abbotsford; On-site; CAD 45,000 - 48,000; Full time

Job summary

JD Sports Canada is seeking an Assistant Store Manager at Sevenoaks, Abbotsford, BC. The role focuses on delivering exceptional customer experiences, coaching the team, and ensuring operational excellence through scheduling, inventory management, and performance evaluation.

Join a fast-growing team in a premium retail environment. The position requires leadership, strong product knowledge in streetwear and sneakers, and flexibility to work nights, weekends, and holidays.

Qualifications

• Minimum 2 years of retail experience.
• Passionate and knowledgeable about streetwear and sneaker culture.
• Experience supervising, training and coaching sales associates.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of enthusiasm from customers and athletic products.
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
• Resourceful and versatile in a rapidly changing omni-channel retail environment.
• High ethics, values, integrity, and trust.
• Flexible availability - nights, weekends, holidays.
• Leadership: inspirational and dynamic leader.

Responsibilities

• Ensure the team delivers an excellent customer experience through coaching and motivation while driving sales.
• Maintain high customer satisfaction by being knowledgeable on all products offered.
• Train and grow a team focused on delivering outrageous experiences to our community.
• Generate business results and achieve key KPIs.
• Deliver sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates and store leadership.

Skills

Retail experience

Leadership

Coaching

Customer service

Sales analytics

Omni-channel

Job description

JD Sports Canada is seeking an Assistant Store Manager at Sevenoaks, Abbotsford, BC. The role focuses on delivering exceptional customer experiences, coaching the team, and ensuring operational excellence through scheduling, inventory management, and performance evaluation.

Join a fast-growing team in a premium retail environment. The position requires leadership, strong product knowledge in streetwear and sneakers, and flexibility to work nights, weekends, and holidays.