Assistant Store Manager

JD Sports; Ontario; On-site; CAD 45,000 - 60,000; Full time

Job summary

JD Sports is looking for an Assistant Store Manager at their Scarborough Town Centre location. The role involves delivering excellent customer service, fostering team growth, and ensuring operational excellence. Ideal candidates will have retail experience and a passion for streetwear and sneaker culture.

Qualifications

• At least 2 years of retail experience.
• Strong product knowledge in streetwear and sneaker culture.

Responsibilities

• Lead the team to deliver outstanding customer experiences.
• Train and develop a team focused on exceptional community experiences.
• Achieve business results and meet key KPIs.

Skills

Customer Engagement

Leadership

Analytical Skills

Adaptability

Job description

JD Sports - Scarborough Town Centre, 300 Borough Drive, Scarborough, Ontario, Canada Req #84

Friday, April 11, 2025

Location : Scarborough

Workplace Type : On-site

Job Type : Full-time, Permanent

The Team :

JD Sports is a sports-fashion retail company committed to inspiring the emerging generation of globally minded consumers through the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With expanding retail stores across Canada, we focus on attracting and developing talent to foster an inclusive and diverse work culture. JD sets the global standard for retail experience by delivering authentic brands in a premium environment.

The Role :

We are seeking an Assistant Store Manager for our Scarborough Town Centre location. Join our growing team at JD Sports Canada, where your main responsibilities will include delivering excellent customer service, fostering team growth, and ensuring operational excellence through managerial tasks such as scheduling, inventory management, and employee performance evaluation.

Key Duties / Responsibilities :

• Lead the team to deliver outstanding customer experiences through coaching and motivation while driving sales.
• Maintain high customer satisfaction by possessing thorough product knowledge.
• Train and develop a team focused on providing exceptional experiences to our community through coaching and feedback.
• Achieve business results and meet key KPIs.
• Ensure sales, customer experience, merchandising, visual presentation, and operational standards are met.
• Act as a liaison between customers, sales associates, and store leadership.
• Stay informed about product trends and share expertise to meet customer needs.
• Maintain awareness of current and upcoming products and trends.
• Foster a positive and inclusive work environment.
• Support key initiatives in partnership with the Store Manager.
• Proactively grow the business through community outreach.
• Prioritize a culture of growth, self-awareness, and personal development.
• Provide exceptional experiences consistently, sharing our products enthusiastically with the community.

Skills / Experience / Knowledge needed :

• At least 2 years of retail experience.
• Passion for streetwear and sneaker culture, with strong product knowledge.
• Experience in supervising, training, and coaching sales staff.
• Confident in engaging customers to deliver elevated experiences.
• Motivated by enthusiasm for interacting with customers and athletic products.
• Strong analytical, decision-making, and financial skills.
• Adaptable and resourceful in a rapidly changing omni-channel retail environment.
• High ethical standards, integrity, and trustworthiness.
• Flexible availability, including nights, weekends, and holidays.
• Leadership qualities: inspiring, dynamic, warm, compassionate, results-driven, and celebratory of successes.