Assistant Store Manager

Kintec: Footwear + Orthotics; North Vancouver; On-site; CAD 100,000 - 125,000; Full time

Job summary

An innovative company is seeking a Clinic Manager & Senior Pedorthist to lead a dynamic team in providing exceptional foot health solutions. This role involves overseeing daily store operations, coaching staff, and ensuring a remarkable customer experience. With a commitment to evidence-based practices and community engagement, the ideal candidate will thrive in a fast-paced environment, demonstrating strong leadership and customer service skills. Join a forward-thinking organization dedicated to making a difference in foot health and wellness, with ample opportunities for professional growth and development.

Benefits

Medical and Dental coverage

Career and growth opportunities

Continuing education and training seminars

Employee discount on store products

Incentive programs

Qualifications

• Strong leadership skills to manage daily operations.
• Experience in recruitment, hiring, and training.
• Exceptional customer service orientation.

Responsibilities

• Manage daily operations and coach team members.
• Provide top-level customer service on the shop floor.
• Assist with booking appointments and billing services.

Skills

Leadership

Customer Service

Communication Skills

Multi-tasking

Negotiation

Education

Kinesiology Background

Job description

3 days ago Be among the first 25 applicants

Direct message the job poster from Kintec: Footwear + Orthotics

Clinic Manager & Senior Pedorthist at Kintec: Footwear + Orthotics

Hi! Thank-you for your interest in our Assistant Store Manager Position!

Our recruiting process is likely different from any other process you’ve experienced. It’s one of many examples of how Kintec pursues growth and innovation and aligns with our unique customer experience.

The Future of Kintec

Kintec wants to become a household name, a national brand, so when people think about foot health, orthotics and footwear needs, they think of Kintec first.

Kintec has the largest clinically driven evidence-based patient data base to help educate our teams, the medical community, and the general public about foot health.

Kintec wants to help 250,000 people by 2025.

What makes Kintec Different:

• Evidence-base driven actions
• Product selection
• Community presence
• Google Reviews

Comprehensive Benefits and Perks:

• Medical and Dental coverage
• Career and growth opportunities
• Opportunities for continuing education and training seminars
• Employee discount on store products and pro deals
• Fun and competitive in-store contests and incentive programs

Job Requirements

A typical day in the life of an assistant manager at Kintec looks like:

• Using your strong leadership skills to manage the daily operations of the store
• Work alongside the manager to coach other team members
• Helping the manager with recruitment, hiring, training, and ongoing team development
• Providing top level customer service while working on the shop floor with the fitting expert team, brace fitters, and orthotic fitters
• Keeping everyone up to date on company communication, policies, and events
• Providing remarkable customer experience during one2one appointments and walk-in customers for footwear, bracing, and compression products
• Ensuring the store is organized and functioning through completion of daily, weekly, and monthly store checklists
• Continue building a treatment plant with pedorthic patients following their initial consult
• Check-in patients, assist with booking appointments, and billing services
• Hands-on with lab and orthotic repairs and modifications with guidance from a Canadian Board-Certified Pedorthist

To be successful in this role, the ideal candidate has:

• Leadership experience in retail, including but not limited to: operations, customer service, merchandising, people management, health and safety, and loss prevention
• Strong communication and interpersonal skills including negotiating, listening, conflict management, information gathering and coaching
• Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a fast-paced environment
• A kinesiology background - an asset but not required
• Confidence and comfort with learning new computer systems

Job Type: Full-time

Pay: $22.00-$26.00 per hour

• Dental care
• Extended health care

Schedule:

• 8 hour shift – Tuesday- Saturday

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Health, Wellness & Fitness

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