Assistant Store Manager

JD Sports / Livestock / Size?; Mississauga; On-site; CAD 100,000 - 125,000; Full time

Job summary

Join a dynamic and rapidly growing team at a leading sports-fashion retailer! As an Assistant Store Manager, you will inspire and lead your team to deliver exceptional customer experiences while driving sales and operational excellence. This role offers a unique opportunity to engage with a vibrant community and promote a culture of inclusivity and personal growth. If you are passionate about streetwear and have a knack for leadership, this is the perfect opportunity for you to make a significant impact in a fast-paced retail environment.

Qualifications

• Minimum 2 years of retail experience with a strong focus on customer service.
• Passionate about streetwear and sneaker culture, with leadership skills.

Responsibilities

• Deliver excellent customer experience while driving sales and managing the team.
• Support team growth through training and coaching to achieve KPIs.

Skills

Retail Experience

Customer Engagement

Leadership

Problem Analysis

Financial Analysis

Knowledge of Streetwear

Coaching and Training

Flexibility

Job description

100 City Centre Dr, Mississauga, ON L5B 2C9, Canada Req #770

Wednesday, January 15, 2025

Department: Retail Stores
Location: Square One Shopping Mall, ON
Workplace Type: On-site
Job Type: Full-Time, Permanent

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remains a key part of the JD strategy.

The Role:

Our Retail team is looking for an Assistant Store Manager at our Square One Shopping Mall location. Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include delivering excellent customer experience and fostering growth and development to the team. Most importantly, you will ensure operational excellence by performing managerial tasks, such as scheduling, maintaining inventory, and evaluating employee performance.

Key Duties/Responsibilities:

• Ensure the team is delivering an excellent customer experience through coaching and motivating the team while driving sales.
• Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
• Train and grow a team who are focused on delivering outrageous experiences to our community through coaching and feedback.
• Generate business results and achieve key KPIs.
• Deliver sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates, and store leadership.
• Ability to learn and share expertise of products and trends to fit customer’s needs.
• Maintain an awareness of all product knowledge, and current or upcoming product/trends.
• Contribute to a positive and inclusive work environment.
• Support key initiatives as empowered by and in partnership with the Store Manager.
• Take a proactive approach to growing the business through community outreach.
• Choose culture first in everything you do, with a commitment to personal growth and self-awareness.
• Provide outrageous experiences 100% of the time, sharing our awesome products with our Community.

Skills/Experience/Knowledge needed:

• Minimum 2 years of retail experience.
• Passionate and knowledgeable about streetwear and sneaker culture.
• Experience supervising, training, and coaching sales associates.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products.
• Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis.
• Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment.
• High level of ethics, values, integrity, and trust.
• Flexible availability – including nights, weekends, and holidays.
• Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes.