Assistant Store Manager

Kibbi Technologies Inc.; Markham; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Pension plan

Training program

Career development

Job summary

Kibbi Technologies Inc. in Markham, Ontario is seeking an Assistant Store Manager to support daily retail operations and drive customer satisfaction.

You will mentor staff, oversee merchandising, stocking, and shipments, and help achieve sales targets while upholding store standards and safety.

Ideal candidates have at least two years of retail experience with supervisory responsibilities and open availability; we offer competitive compensation, benefits, a pension plan, and ongoing training.

Qualifications

• Two years of retail experience required.
• At least two years in a supervisory or management role.
• Open availability including days, evenings, and weekends.
• Strong leadership and decision‑making abilities.
• Excellent communication skills.

Responsibilities

• Assist Store Manager with daily operations and staff management.
• Support merchandising, stocking, and shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach, and develop employees.
• Perform cash management and opening/closing duties as needed.
• Assign tasks to the team and ensure store safety and cleanliness.
• Conduct performance evaluations and provide feedback.
• Ensure adherence to policies and safety standards.
• Maintain visual merchandising standards.
• Handle hiring and performance management.

Skills

Retail experience

Supervisory experience

Leadership

Communication

Decision making

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager's absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor‑made training and integration program.
• Career development opportunities within the company.
• Applicable to full‑time employees only. Full‑time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.