Assistant Store Manager

Oscar Wylee Pty; Halifax; On-site; Confidential; Full time

Job summary

Join a dynamic team at a leading optometry company as an Assistant Store Manager! This role is perfect for those with a passion for customer service and leadership. You will support the Store Manager in daily operations, ensuring compliance and delivering exceptional customer experiences. With a focus on teamwork and collaboration, you'll help foster a positive environment while building meaningful relationships with customers. This is an excellent opportunity for growth within a global network of optometry service providers, where your contributions will make a significant impact on the community's access to essential services.

Benefits

2 x free prescription eyewear per year

Qualifications

• Minimum 3 years in customer-facing roles with sales.
• Experience supervising and training junior team members.

Responsibilities

• Support Store Managers in daily operations and compliance.
• Collaborate with Optometrists for superior customer experience.

Skills

Customer Service

Sales Experience

Leadership

Team Collaboration

Problem Solving

Job description

Receive 2 x free prescription eyewear per calendar year to keep you on trend!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand, and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique, and fashionable product to all.

We are an ambitious, solutions-focused, and energetic group passionate about making a positive difference to communities needing access to this important service. Our in-house designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About the role

Our Assistant Store Managers support our Store Managers in overseeing the day-to-day operation of the retail arm of our service and ensure compliance with company policies and procedures, particularly when the Store Manager is not on shift.

Assistant Store Managers collaborate closely with our Optometrists to deliver a superior customer experience. They set a positive example for our store team members who also rely on their ability to resolve less complex problems.

About the person

This role suits a range of people including those who work in retail and healthcare industries. Optical industry experience is helpful, but not essential. We are looking for effective and caring leaders who are organized, able to think on their feet, and make good decisions that support the continued growth of our brand. Other requirements:

1. Minimum 3 years of strong experience in customer-facing roles involving sales.
2. Experience supervising other workers and delivering on-site training to junior members of a team.
3. Ability to demonstrate the skill of building meaningful and long-term relationships with customers.
4. Collaborative and consultative teamwork and leadership style.

This is a great organization for someone looking to continue to grow beyond a customer-facing role, and we are often able to support relocation to meet the work-life needs of our staff.

If you are interested in joining a growing global network of optometry service providers, please apply. We look forward to reading your application.

Due to the high volume of applications we typically receive for our roles, we are only able to respond to shortlisted applications. However, by applying for this role, you will have joined our talent community which will enable us to consider you for other opportunities with Oscar Wylee.