Assistant Store Manager

The Job Resource Centre; Banff; In loco; CAD 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

Roots is seeking an Assistant Store Manager for our Banff location. Reporting to the Store Manager, you will help drive sales, uphold Roots standards, and create a welcoming experience for customers and team members.

You will assist in recruitment, develop staff through product knowledge and selling skills training, and ensure opening/closing procedures are followed. You will motivate the team with coaching and leadership while delivering outstanding service every day.

Competenze

• Assist Store Manager in achieving sales budgets while following company standards and providing superior service.
• Lead by example in sales and customer service.
• Assist in recruitment activities.
• Provide product knowledge and selling skills training to staff.
• Execute opening and closing procedures per policy.
• Motivate team through coaching and leadership.
• Manage time and prioritize tasks to meet business demands.
• Excellent communication skills, both oral and written.

Mansioni

• Assist in achieving store sales budgets through adherence to company standards and procedures.
• Lead by example in delivering exceptional customer service and sales performance.
• Support recruitment activities and staffing processes.
• Provide product knowledge and selling skills training to staff.
• Execute opening and closing procedures according to policy.
• Motivate and coach the team to achieve targets.
• Prioritize tasks and manage time to meet business needs.
• Maintain clear, effective communication with customers and colleagues.

Conoscenze

Sales leadership

Customer service

Recruitment

Training

Time management

Communication

Coaching

Descrizione del lavoro

We are currently hiring for an Assistant Store Manager. Reporting to the Store Manager, the Assistant Store Manager creates and maintains the Roots experience for our customers and employees. The ASM supports the Store Manager with all aspects of store operations always modeling and acting in accordance with Roots guiding principles and beliefs.

• Assist the Store Manager in the achievement of the store sales budgets through execution of company standards, policies and procedures while exceeding customers’ expectations through superior service at every opportunity.
• Demonstrates the ability to lead by example in sales and customer service.
• Assists the Store Manager in the execution of all recruitment activities.
• Supports the Store Manager in providing product knowledge and selling skills training to new and existing staff.
• Execute opening and closing procedures according to company policies and procedures.
• Ability to motivate team through coaching & leadership.
• Effectively manage time and prioritize tasks to meet the demands of the business.
• Excellent communication (both oral and written) skills.