Assistant Store Manager

Dollarama; St. Albert; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Company matched pension plan

Career development opportunities

Job summary

A leading retail company in Canada seeks an Assistant Store Manager to support daily operations, enhance customer satisfaction, and achieve sales goals. Responsibilities include assisting with staff management, providing excellent customer service, training employees, and maintaining store standards. Ideal candidates have at least two years in retail, possess strong leadership and communication skills, and are available to work flexible hours. This role offers a dynamic work environment and competitive benefits.

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management and store opening/closing duties.

Skills

Leadership skills

Communication skills

Decision-making skills

Multitasking

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Responsibilities

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

Qualifications

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision‑making skills.
• Ability to multitask and prioritize in a fast‑paced environment.

Benefits

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*.
• Company matched pension plan*.
• Tailor‑made training and integration program.
• Career development opportunities within the company.
• Applicable to full‑time employees only. Full‑time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.