Assistant Gérant- Vente au Détailc

Roots; London; On-site; CAD 36,000 - 48,000; Full time

Job summary

Roots in London, Ontario seeks an Assistant Store Manager to uphold the Roots experience for customers and staff. Reporting to the Store Manager, the ASM supports operations, training, and leadership to drive sales and service excellence.

The role requires 2+ years in retail apparel management, a strong fashion sense, and the ability to work nights and weekends. You will coach staff, assist in recruitment, and ensure superior customer experiences across shifts.

Qualifications

• 2+ years of retail apparel management experience.
• Strong sense of style and fashion.
• Customer service driven with a focus on selling.
• Ability to work a flexible schedule including nights and weekends.

Responsibilities

• Assist Store Manager in achieving sales budgets and upholding standards.
• Lead by example in sales and customer service.
• Aid in recruitment activities.
• Provide product knowledge and selling skills training.
• Execute opening/closing procedures per company policies.
• Motivate team through coaching and leadership.
• Manage time and priorities to meet business needs.
• Communicate clearly, orally and in writing.

Skills

Retail management

Fashion sense

Customer service

Flexible scheduling

Job description

are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Assistant Store Manager. Reporting to the Store Manager, the Assistant Store Manager creates and maintains the Roots experience for our customers and employees. The ASM supports the Store Manager with all aspects of store operations always modeling and acting in accordance with Roots guiding principles and beliefs.

To be successful, you’ll need to possess:

• 2+ years of retail apparel management experience.
• Great sense of style and a love for fashion.
• Demonstrated ability to strive in an environment that is customer service driven with a focus on selling.
• Ability to work a flexible schedule to meet the needs of the business, including nights and weekends.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Assist the Store Manager in the achievement of the store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity.
• Demonstrates the ability to lead by example in sales and customer service.
• Assists the Store Manager in the execution of all recruitment activities.
• Supports the Store Manager in providing product knowledge and selling skills training to new and existing staff.
• Execute opening and closing procedures according to company policies and procedures.
• Ability to motivate team through coaching & leadership.
• Effectively manage time and prioritize tasks to meet the demands of the business.
• Excellent communication (both oral and written) skills.

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.