Assistant service manager

Independent Grocers Alliance

Richmond

On-site

CAD 42,000 - 62,000

Full time

10 hours ago
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Benefits offered by this job

Teamwork
Flexible
Skill development and advancementOp

Job summary

Independent Grocers Alliance in Richmond, BC is seeking a Service Assistant Manager to lead team members, uphold the banner's image, and ensure exceptional customer service.

The role involves guiding staff, providing feedback for development, collaborating with production and customer service clerks, and maintaining high standards of service. You will participate in daily operations with a focus on teamwork and guest satisfaction.

Qualifications

  • High school diploma or equivalent and 2 years of retail or customer service experience.
  • Demonstrated leadership abilities and sense of responsibility.

Responsibilities

  • Provide team members with feedback for professional development and for achieving goals.
  • Respect the standards and image of the banner.
  • Collaborate with production and customer service clerks.
  • Ensure the implementation of exceptional customer service.

Skills

Leadership
Customer Service

Education

High school diploma or equivalent

Job description

Number of hours per week : between 40 and 40

Shift :Day, Evening

Availability :Anytime

We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide salary estimates without our knowledge. These estimates are based on similar jobs and offers for general comparison purposes, but are not provided by our organization or monitored for accuracy. We are happy to discuss position-specific compensation details with selected candidates to move forward in the recruitment process.

Become an assistant manager!
Are you curious to learn more about food, are you motivated and resourceful?
In your family are you considered to be the one you can always count on?
Then this job should interest you!

You might be wondering if you can apply if ...
Do you have a sense of leadership and a sense of responsibility?
YES ! As long as you are interested in discovering this role, we want to talk to you !!!
Do you have a high school diploma or equivalent and 2 years of retail or customer service experience?
YES !


What might a typical day look like?
As a service assistant manager you will have to:

  • provide team members with the necessary feedback for their professional development and the achievement of established goals;
  • respect the standards and the image of the banner;
  • collaborate with production and customer service clerks;
  • ensure the implementation of exceptional customer service
Advantages:
  • Teamwork
  • Flexible
  • Skill development and advancement opportunities
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