Assistant service manager

Independent Grocers Alliance; Montreal (administrative region); Hybrid; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Teamwork

Flexible

Skill development

Job summary

Independent Grocers Alliance in Montreal is seeking an enthusiastic Service Assistant Manager to join our store team. You will help guide frontline staff, uphold our standards, and ensure exceptional customer service across daily operations.

The ideal candidate has a high school diploma or equivalent and at least 2 years of retail or customer service experience. You will work 35–40 hours per week across day and evening shifts, with opportunities for skill development and career advancement.

Qualifications

• High school diploma or equivalent required.
• 2+ years of retail or customer service experience preferred.
• Strong leadership and communication skills expected.

Responsibilities

• Provide team members with feedback for professional development and achieving goals.
• Respect the standards and the image of the banner.
• Collaborate with production and customer service clerks.
• Ensure the implementation of exceptional customer service.

Skills

Leadership

Customer service

Teamwork

Feedback

Education

High school diploma or equivalent

Job description

Number of hours per week : between 35 and 40

Shift :Day, Evening

Availability :Anytime

We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide salary estimates without our knowledge. These estimates are based on similar jobs and offers for general comparison purposes, but are not provided by our organization or monitored for accuracy. We are happy to discuss position-specific compensation details with selected candidates to move forward in the recruitment process.

Become an assistant manager!
Are you curious to learn more about food, are you motivated and resourceful?
In your family are you considered to be the one you can always count on?
Then this job should interest you!

You might be wondering if you can apply if ...
Do you have a sense of leadership and a sense of responsibility?
YES ! As long as you are interested in discovering this role, we want to talk to you !!!
Do you have a high school diploma or equivalent and 2 years of retail or customer service experience?

What might a typical day look like?
As a service assistant manager you will have to:

• provide team members with the necessary feedback for their professional development and the achievement of established goals;
• respect the standards and the image of the banner;
• collaborate with production and customer service clerks;
• ensure the implementation of exceptional customer service

Advantages:

• Teamwork
• Flexible
• Skill development and advancement opportunities