Assistant Retail Manager

Chatters Limited Partnership; Nanaimo; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an enthusiastic Assistant Retail Manager who is passionate about beauty and customer service. In this dynamic role, you will engage with customers, promote beauty products, and lead a team to achieve sales targets. Your outgoing personality and exceptional communication skills will help create a welcoming environment that delights guests. With opportunities for growth and a commitment to diversity, this position offers a chance to make a meaningful impact in a vibrant retail setting. If you thrive in a fast-paced environment and love coaching others, this role is perfect for you!

Benefits

Discounted products and salon services

Medical benefits

Dental benefits

Employer RRSP contributions

Opportunities to learn and grow

Qualifications

• At least 1 year of experience in a retail leadership role.
• Strong customer service and sales experience is essential.

Responsibilities

• Coach and train the sales team to achieve store sales targets.
• Ensure the salon is clean, well-stocked, and merchandised.

Skills

Customer service

Sales skills

Communication skills

Leadership

Problem-solving

Time management

Education

High school diploma

Tools

Point of sale systems

Computer skills

Job description

Do you love interacting with people and take pride knowing you helped them leave with a big smile? Are you excited at the thought of helping a customer pick out that perfect product that makes them feel great about themselves? Are you a driven, inspirational mentor that strives for success?

Do you have a natural ability to engage and make a connection with others?

We want to hear from you!

Chatters is looking for an Assistant Retail Manager that is ready to be our next success story and join our growing team based out of our Chatters Woodgrove Centre location in Nanaimo, BC.

A little about the role:

• Product Expert: You have an inherent ability to present and promote beauty products at the customer level because of your passion for all things beauty-related.
• Success: Success to you is having the customer leave happy with your recommendations.
• Relationships: You have top-notch communication skills and people are naturally drawn to your outgoing and positive attitude.
• Challenge: You’re up to the challenge and enjoy the thought of a tough sell.
• Targets: The numbers excite you; your sales targets don’t stand a chance!
• Network: You are known for your customer service skills and referrals always come your way.
• Have fun: You enjoy delivering our 5-star customer service and providing a welcomed environment for guests and beauty consultants.
• Share your passion: With the help of your proven experience and your love for all things beauty-related, you’ll coach and train the sales team to help them achieve store sales targets.
• Organize and support: Make sure the salon is kept sparkling clean, well-stocked, and merchandised according to Chatters’ standards.

A little more about you:

• Enthusiastic about all things beauty!
• At least 1 year of experience in a retail leadership role.
• You have experience in the customer service, sales, or retail industry.
• You can build rapport with our guests and your team, with an unwavering understanding that the “Experience is Everything.”
• You are positive, outgoing, upbeat, and driven to succeed.
• You can provide that exceptional guest experience at every interaction and make that connection to keep them coming back.
• You love to coach and motivate your team to achieve success.
• You know your way around a computer.
• In a nutshell, you are confident, flexible, self-motivated to exceed expectations, and have mad communication skills!
• Superior time management skills – you get things done on time, every time (and on budget!).
• A knack for problem-solving. You’re highly responsible and 100% reliable.

A little about what we offer:

• Discounted products and salon services.
• Medical and dental benefits.
• Employer RRSP contributions.
• Plus, lots of opportunities to learn and grow!

Chatters prioritizes diversity, equity, and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Want to get to know us a little better? Come check us out at https://www.chatters.ca