Assistant Store Manager

JD Sports / Livestock / Size?; Nanaimo; On-site; CAD 45,000; Full time

Job summary

An established industry player in sports-fashion retail is seeking an Assistant Store Manager for its new location in Nanaimo. This role is pivotal in delivering excellent customer experiences and fostering team growth. As part of a dynamic team, you will ensure operational excellence through effective scheduling, inventory management, and employee performance evaluation. The ideal candidate will have a passion for streetwear and sneaker culture, along with strong leadership qualities. Join a company that values inclusivity and personal growth while contributing to a vibrant retail environment.

Qualifications

• Minimum 2 years of retail experience required.
• Strong leadership qualities and customer engagement skills.

Responsibilities

• Deliver excellent customer experiences and drive sales.
• Train and develop a team focused on outstanding community experiences.
• Achieve business results and meet key performance indicators.

Skills

Retail Experience

Customer Service

Team Leadership

Product Knowledge

Sales Skills

Coaching and Training

Problem Analysis

Adaptability

Job description

6631 Island Hwy N, Nanaimo, BC V9T 4T7, Canada Req #864

Monday, May 5, 2025

Workplace Type: On-site

Job Type: Full-time, Permanent

Opening: Fall 2025

Salary: $45,000 annually

The Team: JD Sports is a sports-fashion retail company dedicated to inspiring the emerging generation of globally minded consumers through the universal culture of sport, music, and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With expanding and evolving retail stores across Canada, we focus on attracting and developing talent to foster an inclusive and diverse work culture. JD sets the global standard for retail experience by delivering authentic brands in a premium environment.

The Role:

Our Retail team is seeking an Assistant Store Manager for our upcoming Woodgrove Centre location in Nanaimo, BC. Join our growing team at JD Sports Canada! Your main responsibilities include delivering excellent customer experiences, fostering team growth, and ensuring operational excellence through managerial tasks such as scheduling, inventory management, and employee performance evaluation.

Key Duties/Responsibilities:

• Ensure the team delivers excellent customer service through coaching and motivation while driving sales.
• Maintain high customer satisfaction by possessing thorough product knowledge.
• Train and develop a team focused on delivering outstanding experiences to our community through coaching and feedback.
• Achieve business results and key KPIs.
• Meet sales, customer experience, merchandising, visual, and operational expectations.
• Act as a liaison between customers, sales associates, and store leadership.
• Learn and share expertise on products and trends to meet customer needs.
• Stay informed about current and upcoming products and trends.
• Contribute to a positive, inclusive work environment.
• Support key initiatives in partnership with the Store Manager.
• Proactively grow the business through community outreach.
• Prioritize culture, personal growth, and self-awareness in all actions.
• Provide exceptional experiences consistently, sharing our products with the community.

Skills/Experience/Knowledge needed:

• Minimum 2 years of retail experience.
• Passionate about streetwear and sneaker culture.
• Experience supervising, training, and coaching sales associates.
• Confident in engaging customers to deliver elevated experiences.
• Motivated by enthusiasm for interacting with customers and athletic products.
• Strong cognitive and mathematical skills, including problem analysis and decision making.
• Resourceful and adaptable in a dynamic omni-channel retail environment.
• High ethics, integrity, and trustworthiness.
• Flexible availability, including nights, weekends, and holidays.
• Leadership qualities: inspiring, warm, compassionate, results-driven, and celebratory of successes.