Assistant Restaurant Manager

SSP America; Richmond; On-site; CAD 50,000 - 61,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

PTO

RRSP matching

EAP

Bonus eligibility

Job summary

SSP Canada at Vancouver International Airport (YVR) Lift Bar is seeking an Assistant Restaurant Manager to lead Front of House operations in a high-volume, full-service setting.

You will partner with the Restaurant General Manager and Kitchen Manager to ensure guest satisfaction, maintain food quality, and drive service excellence while developing hourly teams. This role offers growth within a global hospitality leader.

Qualifications

• Minimum 2 years of restaurant management or supervisory experience in a full-service environment.
• Full-service dining with bar experience required.
• Strong floor leadership and the ability to lead teams in fast-paced, high-volume settings.
• Comfortable working with POS systems, Microsoft Office, and operational tools.
• Ability to obtain Transport Canada security clearance (5-year background check).
• High School Diploma required; post-secondary education preferred.

Responsibilities

• Support the day-to-day leadership of a full-service restaurant with bar.
• Lead Front of House and service execution, ensuring strong floor presence and guest engagement.
• Partner with the Kitchen Manager to maintain food quality, timing, and service flow.
• Coach, develop, and motivate hourly team members and supervisors.
• Uphold food safety, alcohol service, and operational compliance standards.
• Assist with scheduling, labor management, inventory, and administrative tasks.
• Monitor systems, ticket flow, and operational priorities during service.
• Step in to solve problems quickly while keeping the guest experience front and center.

Skills

Front of House leadership

Team development

Guest service

Operations coordination

POS systems

Microsoft Office

Education

High School Diploma

Post-secondary education preferred

Tools

POS systems

Microsoft Office

Job description

Vancouver International Airport (YVR) | Lift Bar

$55,346 / year + quarterly & year-end bonus

Comprehensive benefits package

We’re looking for an Assistant Restaurant Manager who thrives in high-volume environments, leads from the floor, and partners closely with both the Restaurant General Manager and Kitchen Manager to deliver exceptional guest experiences.

This role is ideal for a hospitality leader ready to grow - someone who takes pride in service standards, team development, and operational excellence.

What You’ll Do

• Support the day-to-day leadership of a full-service restaurant with bar
• Lead Front of House and service execution, ensuring strong floor presence and guest engagement
• Partner with the Kitchen Manager to maintain food quality, timing, and service flow
• Coach, develop, and motivate hourly team members and supervisors
• Uphold food safety, alcohol service, and operational compliance standards
• Assist with scheduling, labor management, inventory, and administrative tasks
• Monitor systems, ticket flow, and operational priorities during service
• Step in to solve problems quickly while keeping the guest experience front and center

What We’re Looking For

• Minimum 2 years of restaurant management or supervisory experience in a full-service environment
• Full-service dining with bar experience required
• Strong floor leadership and the ability to lead teams in fast-paced, high-volume settings
• Passion for hospitality, food quality, and service excellence
• Comfortable working with POS systems, Microsoft Office, and operational tools
• Strong organizational skills and the ability to prioritize competing demands
• Ability to obtain Transport Canada security clearance (5-year background check)
• High School Diploma required; post-secondary education preferred

Why SSP Canada

• High-energy, high-visibility location at YVR
• Clear partnership with an experienced RGM
• Career progression opportunities with a global food & beverage leader
• Comprehensive benefits, including health, dental, vision, PTO, RRSP (w/ company match), EAP, and bonus eligibility

Ready to Grow Your Career?

If you’re passionate about hospitality, energized by busy services, and ready to grow as a leader in a standout restaurant concept - we’d love to meet you.

Additional Statements

Required

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.