Assistant Resident Manager Team (Nanaimo)

Realstar; Nanaimo; On-site; CAD 40,000 - 48,000; Full time

Benefits offered by this job

Rent-free apartment suite

Employer paid benefits

Annual bonuses

Training programs

Gym membership discount

Awards for years of service

Career development

Job summary

Realstar seeks an Assistant Resident Manager as part of a 2-person on-site team. The role includes living on-site with a schedule of four weekdays, every other weekend, and occasional on-call evening shifts.

Base compensation is $44,000 per person plus taxable apartment benefits and career development opportunities. Responsibilities include cleaning common areas, minor maintenance, preparing vacant suites, and delivering excellent resident service while assisting with leasing and handling

Qualifications

• Strong customer service skills.
• Professional/presentable appearance.
• Knowledge and understanding of safe handling of cleaning materials (WHMIS).
• Ability to perform general cleaning duties and minor maintenance repairs.

Responsibilities

• Clean common areas of property (hallways, stairwells, amenities).
• Perform minor maintenance and troubleshooting tasks.
• Prepare vacant apartment suites for new residents.
• Provide exceptional customer service to residents and prospective residents.
• Assist with leasing suites.
• Respond to on-call requests.

Skills

Customer service

Professional appearance

WHMIS knowledge

Cleaning duties

Minor maintenance

Computer skills

Communication skills

Job description

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management in Canada. www.realstar.ca/ www.realstargroup.com/

Realstar is currently seeking an Assistant Resident Manager 2-Person Team. These roles come with the opportunity to live on-site, with a schedule that includes four weekdays, every other weekend, and occasional on-call evening shifts.

What We Offer To Employees

• Base compensation is $44,000 per person. This includes an apartment suite (taxable benefit)
• Rent-free, apartment suite
• Employer paid benefits
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Gym membership discount
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

Key Responsibilities

• Cleaning common areas of property (hallways, stairwells, amenities)
• Minor maintenance repairs and troubleshooting
• Preparing vacant apartment suites for new residents
• Providing exceptional customer service to residents and potential residents
• Assisting with leasing suites
• Responding to on-call requests

Qualifications

• Strong customer service skills
• Previous or similar property management experience (an asset)
• Display a professional/presentable appearance
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Ability to perform general cleaning duties, and minor maintenance repairs
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
• Basic computer and keyboarding skills
• Good written and verbal communication skills

#RS

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.