Assistant Resident Manager, Live-In

Skyline Group of Companies; Fergus; On-site; CAD 25,000 - 39,000; Part time

Benefits offered by this job

Rent-covered apartment

Utilities & Parking included

Job summary

Skyline Group of Companies is seeking a detail-oriented Assistant Resident Manager for part-time roles at our Fergus properties in Ontario. You will support day-to-day operations, respond to tenant inquiries, assist with leasing, and help with inspections, upkeep, and minor repairs to keep communities welcoming and well-maintained.

Join a team dedicated to service excellence, with on-site property management duties, weekend and on‑call availability, and a collaborative work environment that

Qualifications

• A strong customer service mindset is essential.
• Excellent communication skills with residents and applicants.
• Strong organizational and time-management abilities.
• Hands-on, team-oriented approach with ability to work independently.
• Good judgment and problem-solving capabilities with residents and maintenance tasks.

Responsibilities

• Assist with day-to-day building operations and housekeeping to keep common areas clean and safe.
• Respond to tenant questions, concerns and service requests professionally and promptly.
• Assist with leasing activities including showings and inquiries.
• Maintain records and complete administrative duties such as logs, leases, emails and files.
• Support turnover with move-in/out inspections, cleaning and minor repairs.
• Assist exterior property upkeep including grounds, snow removal, and seasonal tasks.

Skills

Customer service

Communication skills

Organization

Team oriented

Problem solving

Independent work

Job description

• Location: Fergus, Ontario, Canada
• Job Type: Part-time
• Schedule: Rotating Schedule, Weekends + On-Call Availability required
• Compensation Includes:
  • 100%rent coverage for provided apartment.
  • Utilities & Parking Included

Are you passionate about providing top‑notch customer service in residential property management? Look no further! We are seeking driven, professional & energetic candidates to join our Residential Operations team for the position of Assistant Resident Manager located at our properties located in City, Province.

As an Assistant Resident Manager, you’ll be an important part of keeping our residential communities clean, safe, and welcoming. Working as part of the Residential Operations team, you’ll support day‑to‑day building operations through resident service, administrative support, cleaning, minor maintenance, and follow‑up with current and prospective tenants. If you enjoy helping people, taking pride in your surroundings, and being hands‑on in your work, this is a great opportunity to make a meaningful impact in the everyday lives of our residents while representing Skyline’s commitment to service excellence.

What You’ll Be Doing

• Assist with day-to-day building operations, including cleaning common areas, completing assigned general maintenance tasks, and helping keep the property safe, clean, and welcoming.
• Support resident satisfaction by responding to tenant questions, concerns, and service requests with professionalism, timeliness, and care.
• Assist with leasing activities by responding to rental inquiries, welcoming prospective residents, conducting unit showings, and providing information on available rental opportunities.
• Maintain accurate records and complete administrative duties such as logbooks, applications, leases, inspections, emails, filing, rent-related documentation, and regulatory compliance records as required.
• Help with apartment turnover by supporting move‑in and move‑out inspections, suite cleaning, and minor repairs or painting as required.
• Assist with exterior property upkeep, including garbage removal, groundskeeping, flower beds, snow clearing, salting, and seasonal maintenance tasks.

What You Bring

• A strong customer service mindset and a genuine desire to create positive experiences for residents and prospective tenants.
• Excellent communication skills with the ability to listen, build rapport, and respond respectfully to concerns or disputes.
• Strong organization, attention to detail, and time management skills with the ability to balance multiple priorities.
• A hands‑on, team‑oriented approach with the ability to work independently, show good judgment, and problem solve effectively.
• Previous experience in residential property management, customer service, cleaning, maintenance, or a related field is considered an asset.

Why You’ll Love It Here

• Professionalism – Work with people who are passionate about doing great work and helping each other succeed.
• Respect – Build meaningful connections with colleagues, residents, and communities while helping make everyday living even better.
• Integrity – Be proud to work for an organization that does the right thing, even if its not the easy thing.
• Drive – Bring your ambition and energy to a company that encourages you to reach your potential.
• Efficiency – Work smarter with streamlined processes, innovative tools, and a team that's always looking for better ways to make an impact.

Who We Are

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products.

We offer our employees competitive pay, benefits, employee savings plan matching, time‑off for volunteering opportunities, on‑going training, growth potential and so much more! Our workplace culture empowers staff at all levels to become involved in supporting and building vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail].