Assistant Produce Manager

Farm Boy Inc.; Hamilton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A fresh food grocery chain in Hamilton, Ontario seeks a motivated individual to assist the Department Manager in achieving store goals and delivering exceptional customer service. The ideal candidate should have a post-secondary education in business and a minimum of 1 year of supervisory experience. Responsibilities include supporting team training, managing inventories, and ensuring a clean and supportive environment for customers. Applicants should be flexible with scheduling and have strong communication skills.

Qualifications

• Minimum 1 year of supervisory experience in a similar role.
• Ability to learn manual and automated systems/tools.
• Flexible schedule, including weekends, evenings, and holidays.

Responsibilities

• Provide superior customer service and support the fresh shopping experience.
• Assist in team development through training and coaching.
• Communicate effectively with the team and customers.
• Support management tasks like inventory and scheduling.
• Ensure cleanliness and organization of the department.

Skills

Superior customer service skills

Organizational skills

Analytical skills

Effective communication skills

Decision-making abilities

Ability to work in a fast-paced environment

Flexibility in schedule

Fluency in French

Education

Post-secondary education in business

Job description

At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

Job Description

This position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Assist in the development of the team by supporting the training, coaching and recognition while maintaining a high level of confidentiality and trust.
• Effectively communicate and support the team with huddles, product knowledge, corporate policies and procedures and Health and Safety.
• Floor support and supervision, including serving customers, merchandising and rotation, breaks and general department cleanliness.
• Support office management (e.g. completing inventory and orders, invoices, scheduling, payroll).
• May be requested to undertake other related duties on a periodic basis.

Qualifications

• Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
• Excellent organizational, interpersonal and analytical skills.
• Clear and effective communication style, both written and oral.
• Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
• Ability to learn manual and automated systems/tools.
• Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.

Work & Sensory Environment:

• Providing service to several people or departments, working under many simultaneous deadlines
• Performing extensive and repetitive data entry
• Sitting for long periods of time at workstation
• Possible exposure to eye strain from computer terminals.

Additional Information

FBSWE

Accommodation is available upon request for applicants and employees with disabilities.

Job Location