Assistant Produce Manager

Farm Boy Inc.; Burlington; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading grocery retailer is seeking an Assistant to the Department Manager to enhance customer experience and support departmental goals. The role involves assisting with team development, ensuring superior customer service, and managing operational tasks while promoting a high-quality service standard. Ideal candidates will possess strong organizational skills and relevant managerial experience.

Qualifications

• Typically requires 1 year of supervisory management experience.
• Strong organizational, interpersonal, and analytical skills are necessary.
• Must be fluent in English; French is an asset.

Responsibilities

• Provide superior customer service and support the company's vision.
• Assist in team development through training and communication.
• Manage office tasks like inventory and scheduling.

Skills

Organization

Interpersonal Skills

Analytical Skills

Decision Making

Communication Skills

Flexibility

Education

Post-secondary program in business

Job description

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Job Description

This position is responsible for assisting the Department Manager in achieving company, store, and department goals as communicated by the Store Manager and Department Manager. The duties must ensure a quality service approach to all employees, customers, and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Assist in developing the team through training, coaching, and recognition while maintaining confidentiality and trust.
• Communicate effectively with the team via huddles, product knowledge sharing, and adherence to policies and safety standards.
• Support floor operations including serving customers, merchandising, department cleanliness, and managing breaks.
• Assist with office management tasks such as inventory, orders, invoices, scheduling, and payroll.
• Perform other related duties as required.

Qualifications

• Typically requires a post-secondary program in business and at least 1 year of supervisory or management experience, or an equivalent combination of education and experience.
• Strong organizational, interpersonal, and analytical skills.
• Effective written and oral communication skills.
• Good judgment and decision-making abilities.
• Ability to learn manual and automated systems/tools.
• Ability to work in a fast-paced environment, managing priorities effectively.
• Flexible schedule, including weekends, evenings, and holidays.
• Fluency in English; French is an asset.

Work & Sensory Environment

• Providing service to multiple departments under tight deadlines.
• Performing extensive data entry.
• Sitting for long periods at a workstation.
• Potential eye strain from computer use.

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Retail Groceries