Assistant Operations Manager

J.D. Irving, Limited; Saint John; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Operations Manager to lead security operations across multiple regions. This role involves overseeing Security Supervisors, ensuring effective management of security personnel, and developing training programs to enhance operational efficiency. You will play a crucial role in implementing security protocols, managing incident reporting, and liaising with law enforcement to protect company assets. If you have a strong leadership background in security or emergency response and thrive in a dynamic environment, this position offers a unique opportunity to make a significant impact.

Qualifications

• Minimum 10 years leadership experience in Security, Law enforcement, Military or Emergency Response.
• Strong leadership skills and proven success.

Responsibilities

• Oversee Security Supervisors to ensure protection of company assets.
• Monitor and direct officer duties in a 24x7 environment.
• Develop and implement training for security teams.

Skills

Leadership

Communication Skills

Training Development

Interpersonal Skills

Risk Management

Education

10 years in Security or related fields

Tools

Standard Operating Procedures (SOPs)

Job description

Job Description

Reporting to the Operations Manager of Industrial Security Limited (ISL), the Assistant Operations Manager will oversee the activities of the Security Supervisors and their teams to ensure protection of the various internal Company’s physical assets, properties, and resources in NB, NS, Ontario, PE and New York.

Responsibilities

1. Supporting the activities of the Security Team to ensure protection of the various internal Company’s physical assets, properties, and resources in NB, NS, Ontario, PE and New York. Coordinate the management of day-to-day operations, including resource allocation and performance monitoring.
2. Monitor and direct officer duties to the security team (24x7 environment) to ensure effective distribution of workload and conduct regular site visits to assess security needs and ensure compliance with company standards and regulatory requirements. Support recruitment initiatives and onboarding process for new Security Officers.
3. Providing leadership, direction, and training to Supervisors and security teams and assist in the development, implementation, and coordination of emergency response plans and procedures, including mock scenarios.
4. Design, develop, deliver, and implement training. Yearly training syllabus and records management of training documents, collaborate with the Operations Manager to develop and implement strategic initiatives to enhance security protocols.
5. Write and develop security policies and procedures (Standard Operating Procedures – SOPs). Monitor and analyze security metrics to identify areas of improvement and implement corrective actions as needed.
6. Working closely with the Corporate Security team and internal leadership team.
7. Building and maintaining a network of information to proactively reduce risk to customer operations and maintain relationships with local law enforcement and private sector counterparts to protect employees and assets. Act as a liaison between clients, security team, and management to address concerns and facilitate effective communication.
8. Coordinate internal incident management and reporting procedures.
9. Regular meetings with the Operations Managers of the various businesses to update on possible risks and what corrective action is taking place and build and maintain positive working relationships.

Qualifications

1. Minimum 10 years leadership experience in Security, Law enforcement, Military or Emergency Response.
2. Ability to support and motivate a 24/7/365 operations.
3. Strong leadership skills and proven success.
4. Experience with training development, implementation, and delivery.
5. A clean driving record and valid Driver’s License along with a Security Officer license.
6. Excellent communication and interpersonal skills, including the ability to present to the highest level of the organization and groups across/outside the organization.