Assistant Manager - CF Pacific Centre, Abercrombie & Fitch

Abercrombie & Fitch Co.; Vancouver; On-site; CAD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is looking for an Assistant Manager to oversee daily store operations in Vancouver, including opening and closing routines, staff training, and driving sales. The ideal candidate will demonstrate exceptional customer service skills and product knowledge, while maintaining visual displays and ensuring efficient operations. This role offers growth opportunities within the company, aligning with their promote from within philosophy.

Qualifications

• Previous retail experience is preferred.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom operations.
• Conduct staffing and scheduling operations.
• Train and develop non-management staff.
• Analyze reporting for decision making.

Skills

Customer service skills

Sales analysis

Team leadership

Product knowledge

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.