Assistant Manager, Snow School - Winter - Full-Time

Schweitzer; Canada; On-site; CAD 33,000 - 43,000; Full time

Job summary

Blue Mountain Resort is seeking a talented Assistant Manager to lead the Snow School team and advance the lifelong love of winter adventure. You will optimize on-hill programming, training content and grow financial performance while partnering with department leaders to ensure safety and service excellence.

With 3–5 years of instructing and 3+ years in people management, you will train staff, set expectations, and manage scheduling and payroll under MOL guidelines.

Qualifications

• 3–5 years of ski and/or snowboard instructing experience.
• CSIA/CASI Level II, III or IV certification.
• Post-secondary education in Commerce/Business or equivalent work experience.
• Minimum of 3 years people-management experience.
• Leadership experience in recreation/Blue Mountain preferred.

Responsibilities

• Cultivate the Snow School vision to be welcoming, friendly, and fun.
• Optimize on-hill programming, training content and financial performance.
• Collaborate with department leaders to ensure staff-friendly procedures and safety standards.
• Assist in budgeting, data analysis and business planning}
• Oversee scheduling and payroll processes with Administration Supervisor.
• Develop and document a comprehensive department training plan.
• Ensure compliance with Ministry of Labour mandatory training.
• Set clear expectations, coach staff, and recognize performance.
• Monitor product delivery and maintain quality standards across departments.
• Support payroll, product management, and scheduling accuracy daily.
• Control labour costs and assist with daily financial monitoring and reporting.
• Coordinate accident/incident procedures and related documentation.
• Foster strong working relationships with Guest Services, Rentals, Group Services, Grooming, Lift Operations, and Food & Beverage.

Skills

CSIA/CASI Level II, III or IV

Instructing experience (ski/snowboard)

People management

Education

Commerce/Business post-secondary education or equivalent

Job description

WHAT’S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Receive exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

HOURLY RATE: $25.81

FULL OR PART‑TIME HOURS: Full Time: Average 4-5 shifts/week

WHAT WILL I BE DOING?

• The Assistant Manager is responsible for cultivating the Snow School vision 'to be the most welcoming, friendly, and fun mountain community, inspiring a lifelong love of winter adventure'.
• This includes optimizing on-hill programming, training content and financial performance of the Ski & Snowboard School.
• They will work in cooperation with departmental leaders to ensure that the training content and standard operating procedures are both manageable for staff and are in accordance with the safety and service standard goals of these departments.
• The Assistant Manager will assist the Manager in capturing, analyzing and interpreting business data for the purposes of budgeting and business planning.
• In conjunction with the Administration Supervisor, they will also be responsible for the efficient and accurate execution of the scheduling and payroll systems.
• Prepare, execute and document a comprehensive training plan for the department.
• This includes all mandatory training as per the Ministry of Labour (MOL).
• Set clear expectations for staff, motivate, coach, & recognize great performance.
• Implementing new policies and procedures and ensuring compliance.
• Monitor delivery of products and ensure quality meets the standards set by the department and the company.
• Assist Administrator Supervisor to provide daily support of all Snow School employees; ensure the accuracy and timeliness of Payroll, support point of sale development and product management and monitoring schedules.
• Control labour costs including monitoring and making recommendations on schedules according to budget and business levels; Assist with daily financial monitoring, reporting and action response.
• Coordination of accident/incident procedures along with documentation.
• Develop & maintain strong, positive working relationships with all Blue Mountain departments; specifically, Guest Services & Rentals, Group Services, Grooming & Snowmaking, Lift Operations, and Food & Beverage.

WHAT DO WE NEED FROM YOU?

• 3-5 years of previous ski and/or snowboard instructing experience.
• Experienced CSIA/CASI Level II, III or IV.
• Completed post-secondary education in Commerce/Business or equivalent work experience.
• Minimum of 3 years people management experience required.
• Preference given to leadership experience within the Recreation industry/Blue Mountain.

This role is being posted to fill a vacant position.

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure. Work at Blue to live the full Village-based Ski Resort experience, all within driving distance of Toronto. Receive great perks on retail, restaurants, lessons and of course free direct to lift access to over 14 iconic ski resorts across Canada and the US.