Assistant manager, restaurant

Subway Group; Vancouver; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Job summary

Subway Group Vancouver is seeking an experienced operations supervisor to oversee daily restaurant activities, ensure service quality, and manage staffing. You will schedule shifts, train staff, monitor health and safety compliance, organize inventory, and address customer concerns while delivering exceptional customer service.

This is a permanent, full-time role with flexible hours and a 40-hour work week in a fast-paced environment.

Qualifications

• Secondary school graduation certificate required.
• 2–3 years of experience in restaurant operations or similar role.
• Proven ability to manage daily operations and staff.

Responsibilities

• Evaluate and plan daily operations.
• Plan and organize daily operations and staff schedules.
• Set staff work schedules and coordinate coverage.
• Train staff to ensure service quality and compliance.
• Determine services offered and implement procedures.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints and provide excellent service.

Skills

Operations management

Staff scheduling

Customer service

Staff training

Inventory management

Health and safety

Complaint handling

English proficiency

Education

Secondary school diploma

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Tasks

• Evaluate daily operations
• Plan and organize daily operations
• Set staff work schedules
• Train staff
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Address customers' complaints or concerns
• Provide customer service

Employment terms options

• Flexible hours
• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week