Assistant Manager, Library Bar & Clockwork
Fairmont Hotels & Resorts
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Benefits offered by this job
Job summary
Fairmont Royal York in Toronto is seeking a Restaurant Manager to supervise day-to-day restaurant operations, ensuring quality, service, and cost control. You will lead staffing, training, and coaching while maintaining health standards and department budgets.
The role emphasizes strong communication, a deep knowledge of food and beverage trends, and a commitment to guest satisfaction in a luxury hotel setting.
Qualifications
- Strong knowledge of food and beverage products and trends.
- Excellent interpersonal and communication skills.
- Must be fluent in English; second language is a plus.
- Experience in hospitality management is preferred.
Responsibilities
- Supervises day-to-day function of all restaurant employees, facilities, sales and costs.
- Monitors production quality, guest satisfaction, employee satisfaction, operating costs, sanitation and hygiene.
- Conducts candidate interviews, hires, trains and coaches staff.
- Attends weekly food and beverage department meetings and participates in budget preparation.
- Ensures health and safety procedures and hotel grooming standards are met.
- Manages schedules, logbooks, opening/closing duties and reports to maximize outlet profits.
Skills
Education
Tools
Job description
A Storied Past. A Brilliant Future. For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.
A Storied Past. A Brilliant Future. For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.
At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
- Supervises day to day function of all restaurant employees, facilities, sales, and costs
- Controls and analyzes, on an ongoing basis, the following: Quality levels of production, Guest satisfaction (VOG), Employee satisfaction (EES), Operating costs (financials), Sanitation, cleanliness, hygiene (front & back of house)
- Establishes and maintains effective employee relations
- Conduct candidate interviews, hiring, employee orientation, training, on the job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity
- Attends and contributes to the weekly food and beverage departmental meetings
- Conducts cleaning inspections on a regular basis to ensure compliance with health standards and hotel cleanliness standards
- Participates in service as necessary in accordance with the requirements and practices of the restaurant
- Ensures hotel grooming and appearance standards are met
- Controls stocks for daily use in restaurants to ensure service requirements are met
- Ensure all health and safety procedures and policies are adhered to by all staff and follow through with any health and safety requests made by staff
- Participates in the preparation of the food and beverage department budget and goals
- Conducts all administrative work required, including but not limited to Schedules, Cleaning and maintenance logbooks, Opening/closing duties, Cleaning checklists
- Tracks and compiles sales statistics per month, other checklists and reports as deemed necessary to effectively run and maximize profits for the outlet.
- Expected to contribute to hotel committees and various events
- Maintain ALL Safe Standards, ensuring all hygiene and prevention measures are being met
- Adhere to alcohol handling procedures and policies
- Adhere to all LQA standards set for the department
- Will work weekends, holidays and shift work as scheduled
- Any other tasks as assigned
- Degree in Hotel and Restaurant Management an asset
- Minimum of 2 years' experience in hospitality management
- Strong command of food and beverage product knowledge and trends
- Computer skills including; Microsoft Word, Excel, PowerPoint and Outlook
- Must have excellent interpersonal and communication skills
- Must be fluent in English, second language an asset
- Previous working experience in a unionized environment an asset
- General accounting principles and policies
- Smart Serve Certification
- Physical Aspects of Position include but are not limited to the following:
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 30 lbs
- Constant kneeling, pushing, pulling, lifting
- Frequent ascending or descending ladders, stairs and ramps.
- The salary range for this position is $60,960- 70,000. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience and/or work location
- Free Meals: Healthy meals on us every shift.
- Travel Discounts: Sweet deals at Accor hotels worldwide.
- Dry Cleaning: Free dry-cleaning for your work gear.
- Skill Up: Custom learning programs to boost your talents.
- Impact: Join our Health & Wellness, Sustainability, and DEI Committees.
- Level Up: Unlock new career heights with exciting growth paths.
We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
We encourage you to let us know if you require any accommodation through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: ryh.careers@fairmont.com
At Fairmont Royal York, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we provide equal access to opportunities. We welcome applications from all qualified candidates.
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