Assistant Manager- Centre Mall Branch

Scotiabank; Hamilton; On-site; CAD 60,000 - 86,000; Full time

Benefits offered by this job

Referral bonus

Job summary

Scotiabank is seeking an Assistant Manager Trainee to lead the Retail Sales and Customer Service teams in a Canadian branch. You will ensure delivery of business strategies and goals while coaching staff to achieve results, and fostering a customer-focused culture to deepen client relationships.

The role requires experience in personal banking, sales management, and a license to sell mutual funds. CIFP Diploma or bank-equivalent qualification is expected, with an emphasis on regulatory

Qualifications

• Experience leading a team in a retail banking environment.
• Strong background in personal banking and financial services.
• Proven ability to manage sales targets and drive revenue growth.
• Ability to build long-lasting client relationships and deliver high-quality service.
• Licenced to sell mutual funds.
• CIFP Diploma or bank-recognised equivalent.

Responsibilities

• Lead Retail Sales and Customer Service teams at a Canadian bank branch.
• Ensure execution of business strategies and team objectives.
• Coach staff to achieve goals and foster a customer-focused culture.
• Grow existing relationships and develop new client opportunities.
• Collaborate with partners to deliver exceptional client experience.

Skills

People leadership

Customer banking

Sales management

Relationship building

Education

CIFP Diploma in Financial Planning

Alternate Branch Compliance Officer training

Job description

Employee Referral Program – Potential Reward: $2,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

About the role

As the Assistant Manager Trainee, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and specific individual goals are executed/delivered in support of the team’s business strategies and objectives.

Is this role right for you? In this role, you will:

• Be passionate about leading and driving a customer focused culture throughout your team to deepen client relationships
• Assist with building and strengthening existing and new customer relationships by providing financial advice/customer service
• Coach your team to success, both on an individual basis as well as for the Branch/Bank
• Be results driven
• Be highly engaged when dealing with your staff, customers and partners

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Experience as a people manager and the ability to engage your team
• Experience in personal banking
• Demonstrated sales management experience and the ability to market Scotiabank
• The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers
• A license to sell mutual funds
• Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent)
• Satisfied the educational requirements to act as Alternate Branch Compliance Officer

What’s in it for you?

• You are in a key leadership role that is recognized by the Bank with a comprehensive compensation plan.
• Ability to make a lasting impact on both the branch staff and the customers.
• An inclusive culture where we value and recognize our employees’ contributions.

Location(s): Canada : Ontario : Hamilton

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here.