Assistant Manager- Stoney Creek

Scotiabank; Hamilton; On-site; CAD 55,000 - 75,000; Full time

Job summary

Scotiabank in Ontario, Canada is seeking an Assistant Manager Trainee to lead Retail Sales and Customer Service at a branch. You will drive business strategies and deliver initiatives to support the team’s goals and customer experience.

You will coach staff, build strong client relationships, and promote Scotiabank products while ensuring compliant operations. A mutual funds license and CIFP Diploma are preferred qualifications.

Qualifications

• Experience managing teams in a banking environment.
• Background in personal banking services.
• Proven sales leadership and ability to market Scotiabank.
• Licensed mutual funds sales (or willingness to obtain) and CIFP training.

Responsibilities

• Lead and oversee Retail Sales and Customer Service teams in a Canadian bank branch.
• Drive business strategies and initiatives aligned to team goals.
• Coach staff and build strong client relationships.
• Ensure regulatory compliance and risk controls.

Skills

People management

Personal banking

Sales management

Client relationships

Mutual funds license

CIFP training

Education

CIFP Diploma in Financial Planning

Job description

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Requisition ID: 274339
Employee Referral Program – Potential Reward:$2,000.00

We are committed to investing in our employees and helping you continue your career at Scotiabank.

About the role

As the Assistant Manager Trainee, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and specific individual goals are executed/delivered in support of the team’s business strategies and objectives.

Is this role right for you? In this role, you will:

• Be passionate about leading and driving a customer focused culture throughout your team to deepen client relationships
• Assist with building and strengthening existing and new customer relationships by providing financial advice/customer service
• Coach your team to success, both on an individual basis as well as for the Branch/Bank
• Be highly engaged when dealing with your staff, customers and partners

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Experience as a people manager and the ability to engage your team
• Experience in personal banking
• Demonstrated sales management experience and the ability to market Scotiabank
• The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers
• A license to sell mutual funds
• Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent)
• Satisfied the educational requirements to act as Alternate Branch Compliance Officer

What’s in it for you?

• You are in a key leadership role that is recognized by the Bank with a comprehensive compensation plan.
• Ability to make a lasting impact on both the branch staff and the customers.
• An inclusive culture where we value and recognize our employees’ contributions.

Location(s): Canada : Ontario : Stoney Creek

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.