Assistant Manager, Calgary Crowfoot

Fountain Tire; Calgary; On-site; CAD 34,000 - 48,000; Full time

Benefits offered by this job

Sales bonuses

Benefits package

DRIVE program

Recognition & incentives

Balanced lifestyle

Employee discounts

Job summary

Fountain Tire Calgary Crowfoot is seeking an experienced Assistant Manager to lead front-line automotive and tire service operations. You will coach a team, manage daily sales, and ensure outstanding customer experiences.

Join a supportive network, participate in DRIVE program, and earn competitive wages with bonuses and benefits. This role emphasizes leadership, budgeting, inventory, and service excellence to drive store success.

Qualifications

• Minimum of high school education; post-secondary preferred.
• Demonstrated leadership and team-management ability.
• Strong communication and customer-service skills.
• Experience in automotive/tire industry is a plus.

Responsibilities

• Lead front counter sales and customer service using automotive parts/tires experience.
• Provide service quotes and obtain customer authorization for work.
• Share product knowledge to ensure excellent customer service at the counter.
• Assist in budgeting, forecasting revenue and expenses, and tracking budget numbers.

Skills

Leadership

Customer service

Communication

Budgeting

Scheduling

Sales experience

Education

High School Diploma or GED

Post-secondary diploma/certificate preferred

Job description

Looking to accelerate your career? Fountain Tire Calgary Crowfoot is looking for a highly motivated leader to join the team as an Assistant Manager!

As part of that growth and commitment to excellence, we are searching for experienced career-minded Automotive and Tire Management Professionals to join our team!

At Fountain Tire, success is centered on providing an exceptional customer experience and building strong community relationships. Managers are leaders and builders who thrive on innovation, building a business and providing outstanding customer service. We are looking for career-minded leaders who are forward thinking and dedicated to the continued growth of Fountain Tire.

What do we offer?

At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits

• Competitive compensation $25 to $35 per hour + Sales bonuses!
• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• The chance to learn and grow with Fountain Tire's DRIVE program which offers a unique opportunity to help pave your way to potential store ownership!
• Recognition and incentives for your contribution to the organization
• Policies and programs that support a balanced lifestyle
• Discounts for you and your family on tires, parts, and services at all Fountain Tire locations

As an important member of the store management team, the Assistant Manager will work closely with the Store Manager to ensure store success by providing professional leadership in all aspects of the business. Other duties will include

• A focus on front counter customer service and sales utilizing your previous automotive parts/service and wheel/tire experience
• Recommending vehicle service, providing service quotes, and receiving customer authorization for work to be performed
• Sharing product knowledge and technical expertise to provide excellent customer service on the front counter
• Assisting with the completion of an annual budget; this includes forecasting revenue and expenditures, accurately tracking budget numbers with particular attention to achieving operational benchmarks
• Assisting with the recruitment and development of a team of Associates dedicated to providing a superior customer experience
• Supervise and motivate associates to ensure maximum productivity
• Ensure all safety policies and procedures are implemented
• Assist in inventory management through documentation processes and annual inventory counts
• Assist in identifying and following up on outstanding accounts receivable/credit clients
• Ensure store associates have completed all assigned training; providing feedback and reinforcement as required
• Attentively handle customer complaints within a reasonable timeframe and maintain documentation of complaints and resolutions

What does it take to get on track?

• Completion of high school diploma or GED and a post-secondary diploma, degree, or certification is preferred
• At least 5 years of experience in the automotive industry
• Previous experience as an assistant manager, service writer or service manager is an asset
• Proven leadership ability and previous people management experience (recruitment/discipline) is an asset.
• Strong computer skills
• Ability to set goals and achieve results
• Ability to maintain a valid driver's license and satisfactory driver's abstract
• Effective communication skills with the ability to develop and maintain positive and effective relationships with customers and team
• Organizational and time management skills in order to prioritize competing demands

At Fountain Tire, you'd have a great place to work! Market leading wages, a manager with a large support network, and the chance to learn and grow.

We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.