Assistant Manager - Bonanza Market

Chief Isaac Group of Companies; Dawson City; On-site; CAD 45,000 - 55,000; Full time

Job summary

A retail company in Yukon is seeking an Assistant Store Manager for Bonanza Market. This role is essential for ensuring excellent customer service and effective team leadership while overseeing daily grocery store operations. The ideal candidate will have 2–5 years of retail experience, strong leadership skills, and the ability to handle a fast-paced environment. Join a company that values community and employee growth while contributing to the prosperity of the region.

Qualifications

• 2–5 years of retail experience, preferably in grocery.
• Previous supervisory experience strongly preferred.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Assist in supervising day-to-day store operations.
• Supervise cashiers and staff, and assist with hiring.
• Address and resolve customer complaints professionally.
• Monitor inventory levels and coordinate reorders.

Skills

Leadership and team motivation

Conflict resolution

Organizational and multitasking ability

Attention to detail

Customer-focused mindset

Education

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Job description

About Chief Isaac Group of Companies

Located in Dawson City, the Chief Isaac Group of Companies (CIGC) is a thriving, forward-thinking organization deeply rooted in the rich heritage of the Tr’ondëk Hwëch’in First Nation. Committed to economic growth, sustainability, and meaningful employment, we proudly contribute to the prosperity of Yukon and beyond.

Built on a strong foundation of innovation, community values, and a commitment to excellence, Chief Isaac Group is shaping a future that honors our past while embracing new opportunities. Join us and be part of something greater - where business and culture unite, in the heart of the Land of the Midnight Sun!

Position Summary:

Chief Isaac Group of Companies is looking for an Assistant Store Manager for Bonanza Market. The assistant supports the Store Manager in overseeing daily grocery store operations. This role ensures excellent customer service, effective team leadership, proper inventory control, and achievement of sales and profitability goals. The Assistant Manager helps maintain a clean, safe, and fully stocked store environment.

Key Responsibilities:

Operations Management

• Assist in supervising day-to-day store operations
• Ensure shelves are stocked, faced, and properly labeled
• Monitor store cleanliness and safety standards
• Oversee opening and closing procedures

Staff Supervision & Training

• Supervise cashiers, stockers, and department staff
• Assist with hiring, onboarding, and training employees
• Create and manage staff schedules
• Provide coaching, performance feedback, and disciplinary support

Customer Service

• Address and resolve customer complaints professionally
• Promote a positive shopping experience
• Step in to assist during peak hours as needed

🔹 Inventory & Merchandising

• Monitor inventory levels and coordinate reorders
• Reduce shrinkage and prevent loss
• Ensure promotional displays and signage are accurate
• Verify pricing accuracy and product rotation (FIFO)

Financial Oversight

• Support sales targets and profitability goals
• Oversee cash handling and register reconciliation
• Assist with budgeting and expense control

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 2–5 years of retail experience (grocery preferred)
• Previous supervisory experience strongly preferred
• Strong leadership and communication skills
• Ability to lift up to 50 lbs and stand for extended periods
• Flexible schedule (including evenings, weekends, and holidays)

Skills & Competencies

• Leadership and team motivation
• Conflict resolution
• Organizational and multitasking ability
• Attention to detail
• Basic financial and inventory management knowledge
• Customer-focused mindset

Work Environment:

• Fast-paced retail environment
• Requires standing, walking, lifting, bending
• May involve handling perishable goods