Assistant Manager 2

DOLLAR TREE STORES CANADA, INC.; Penticton; On-site; CAD 40,000 - 55,000; Full time

Job summary

DOLLAR TREE STORES CANADA, INC. is seeking an Assistant Store Manager in Penticton to support store operations and enhance customer service. Responsibilities include assisting with daily activities, managing merchandise, and maintaining store cleanliness. The ideal candidate has a high school diploma, retail management experience, and strong problem-solving skills.

This role is pivotal in fostering teamwork, ensuring customer satisfaction, and adhering to operational directives.

Qualifications

• Store management experience in retail, grocery, or drug store environment preferred.
• Ability to lift up to 55 lbs and meet demands of frequent movement.
• Ability to read, interpret, and explain operational directives.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers and address any questions or concerns.
• Maintain cleanliness and organization of the store.

Skills

Strong communication skills

Exceptional customer service

Organizational skills

Problem-solving skills

Teamwork

Education

High school diploma or equivalent

Job description

Job Overview

We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed; maintain seasonal areas of the store.
• Perform opening and closing procedures as required.
• Process all corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store activity communications.
• Maintain promotional effectiveness of store‑front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, cash register deposits, and receipts), and loss prevention.
• Maintain areas of the store, including a well‑stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures, including safety guidelines, and ensure all store associates follow company policies.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Qualifications and Skills

• High school diploma or equivalent preferred; ability to read, interpret, and explain operational directives required.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high‑energy, team environment required.
• Exceptional customer service, organizational, and communication skills required.
• Strong problem‑solving and decision‑making skills required.

EEO Statement

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Location

115-2701 Skaha Lake Rd, Penticton, British Columbia V2A 9B8