Assistant Manager II

Dollar Tree, Inc.; Coquitlam; On-site; CAD 42,000 - 66,000; Full time

Job summary

Dollar Tree Canada in Coquitlam is seeking an Assistant Store Manager to help with store operations, customer service and team development.

The role involves assisting with daily store activities, training and supervising staff, maintaining merchandising standards, and ensuring a clean, organized and safe shopping environment for customers and team members.

Qualifications

• Must read and interpret operational directives and merchandise schematics.
• Experience in store management in retail, grocery, or drug store preferred.
• Able to lift up to 55 lbs and perform physical duties as part of daily tasks.
• Excellent written and verbal communication skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Organize and transfer merchandise from delivery to stockroom to sales floor; maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional displays and merchandising effectiveness.
• Assist in ordering merchandise, processing damaged goods, and record keeping (payroll, scheduling, cash deposits).
• Maintain clean, stocked, and organized store areas; protect assets including cash.
• Ensure policy compliance and safety guidelines are followed by associates.
• Support Store Manager in supervising, training, and developing Store Associates.
• Foster a positive, safe, and respectful environment for customers and staff.

Skills

High-energy team environment

Strong communication

Customer service excellence

Problem solving

Organizational skills

Store operations support

Education

High school diploma or equivalent

Job description

We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development.

Duties include, but are not limited to, the following:

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address any questions or concerns they may have
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring.

We support candidates with disabilities throughout the recruitment process.

Please let us know about any individual accessibility needs throughout the hiring process.

Full time 112-1090 Lougheed Hwy.,Coquitlam,British Columbia V3K 6G9 Operations 40139 Dollar Tree

As a Dollar Tree associate, you'll create a positive shopping experience and impact our communities every day, making you an essential part of our team.

We put value front and center – it's what our business is built on.

At Dollar Tree Canada, we aim to go above and beyond the expectations of our customers and the communities we serve.

We see an exciting path forward as a company, and our people will lead the way.

Discover The Value of You at Dollar Tree Canada –