Assistant Manager

QE Home; Surrey; On-site; CAD 45,000 - 60,000; Full time

Job summary

QE Home, Canada's largest B-Corp certified bedding retailer, seeks an Assistant Manager to oversee store operations and drive sales. The ideal candidate will have retail management experience and a passion for home décor. Competitive wages and comprehensive benefits are offered, emphasizing a supportive work environment.

Benefits

Competitive Wage

Comprehensive Benefits Package

Employee Assistance Program

On-line Training

Excellent Support System

Staff Discount Program

Qualifications

• 2 years retail sales experience with 1 year in a supervisory role.
• Demonstrated success in driving sales and customer loyalty.
• Open availability, including days, evenings, and weekends.

Responsibilities

• Assist in overseeing store operations and human resources functions.
• Ensure that sales and productivity goals are achieved.
• Help create a store environment reflecting exceptional customer service.
• Support recruiting, training, and developing the team.

Skills

Sales

Teamwork

Communication

Leadership

Time Management

Organizational Skills

Customer Loyalty

Job description

Assistant Manager

QE Home | Quilts Etc. is Canada’s largest and only B-Corp Certified bedding retailer with 70+ stores across the country and a thriving e-commerce business. Proudly Canadian and family-owned since 1992, we are passionate about providing sleepers with beautiful,accessibly-priced, and sustainable bedding solutions crafted by our in-house design team. Our Sleep Stylists offer exceptional and knowledgeable service to ensure that each customer's unique sleeping and aesthetic needs are completely fulfilled.

We at QE Home are committed to socially responsible business practices. By prioritizing sustainable practices, exercising social responsibility, and ensuring ethical conduct, we’re creating products that aren’t
just better for people – they’re better for the planet, too. We expect all employees to support and aid QE Home in continuing our transition towards environmental and social responsibility in every area of the business. Focusing on minimizing waste and participating in environmental initiatives aimed at achieving our sustainability goals will aid QE Home in being the best corporate citizen it can be.

At our Guildfordlocation, we want to provide our customers with a seamless shopping experience. Whether they’re looking for stylish designer linens and accessories, blissfully soft luxury sheet sets, or a temperature-regulating mulberry silk duvet, we’re happy to assist our guests in-store, over the phone, or online.

Are you passionate about home décor and fashion? Do you possess a successful sales background and supervisory experience, and would love to combine your skills into your career? If that sounds like you, we’d love to meet!

Overview

The primary responsibility of the Assistant Manager is to help drive the business, assist in overseeing store operations, and human resources functions within your location. Other responsibilities include helping to ensure the assigned contribution, sales goals, and all other store activities are achieved.

Requirements & Responsibilities

• To maximize the sales and profitability of the store by achieving and surpassing forecasted sales, productivity and shrink goals.

• Help to create a store environment which reflects the company philosophy of exceptional customer service.

• Assist in recruiting, training, and developing the team.

• To maintain the day-to-day operations of the store, and constantly monitor results compared to operating budgets.

• Ability to stand for up to 8 hours.

• Ability to lift or carry a box up to 50 lbs. in weight.

• Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.

• Ability to climb ladders, lift stock up to 20 lbs. at/over shoulder height and change light bulbs.

Skills & Qualifications

• 2 years retail sales experience, with a minimum of one year in a supervisory capacity

• Demonstrated success in driving sales and building customer loyalty.

• Strong teamwork and collaboration skills

• Excellent communication and leadership skills

• Time management and organizational skills

• Open availability- days, evenings, weekends

• English language skills

What We Offer:

• Competitive Wage

• Comprehensive Benefits Package

• Employee Assistance Program

• On-line training

• Excellent Support System

• Staff Discount Program

At QE Home we know that great talent comes in many forms, and we want to meet people at their best. Upon request, we will provide reasonable accommodations to applicants at any time throughout the recruitment and selection process. QE Home is committed to providing its employees with a work environment free of discrimination, and will at all times, act in accordance with applicable Human Rights legislation and principles.