Assistant Manager

Burger King - FMI Group; Saint John; On-site; CAD 38,000 - 42,000; Full time

Benefits offered by this job

Health and Dental Benefits after prob.

Career advancement opportunities

RRSP for Salary Managers

Bursary program

Employee discounts

Job summary

Burger King - FMI Group is hiring an Assistant Manager for a Saint John, NB restaurant. You will lead the team, coach staff, and manage daily operations to support profitability and guest satisfaction.

Responsibilities include labor management, inventory ordering, and ensuring safe, high-quality service. You will train Team Members and Shift Managers while driving performance and customer experience in a fast-paced environment.

Qualifications

• Experience leading a team in a fast-paced environment.
• Ability to coach and train staff to achieve operational excellence.
• Strong cash handling and daily paperwork skills.

Responsibilities

• Provide leadership in the restaurant and motivate shift leaders, managers and team members.
• Manage labour, inventory, ordering, and daily operations to support profitability.
• Ensure customer promise is delivered through efficient service and operations.
• Train and develop team members and shift managers; role-model desired behavior.
• Drive customer satisfaction with friendly service and clean, safe surroundings.

Skills

Team leadership

Guest service

Operations management

Training & coaching

Job description

Location: 330 Rothesay Avenue, Saint John, New Brunswick

Reference No.: 1233

Position Type: Full Time - Salary

Pay Rate: $38,000.00- $42,000.00 annually

You've got the makings of a superstar. As an Assistant Manager, you'll be an important member of the management team. You'll tackle a whole host of restaurant responsibilities with the help of your team. And with enough time, training and experience, you'll have the tools to take that next step towards making it big

The Assistant Manager (AM) is the operations leader of the restaurant focused on profitability, Guest service, people development and operations management. The AM supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant, driving key performance outcomes.

As part of our family we offer you:

• Affordable Health and Dental Benefits after probationary period
• Competitive compensations and advancement opportunities
• RRSP for Salary Managers
• Bursary program
• Employee Discounts

Responsibilities:

• Responsible for providing leadership in the restaurant - recognizing and motivating Shift Leaders, Shift Managers and Team Members; coaching and training the team in order to achieve operational excellence
• Cash handling, reconciling cash and daily paperwork
• Assist in the management of day-to-day operations by managing labour, counting and ordering inventory and supplies and developing the restaurant team
• Ensures the delivery on the Customer Promise through managing the daily operations of a restaurant
• Directly perform hands-on operational work on an on-going basis to train and develop Team Members, and Shift Managers, respond to customer service needs and for the purpose of role-modeling
• Motivates and directs team members and Shift Managers to exceed customer expectations with food and friendly service in clean surroundings
• Supervises and trains team members and Shift Coordinators on team stations, products, processes and policies
• Manages cash control/security procedures and implements marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
• Ensure Occupational Safety & Health Act, local health and safety codes and corporate safety/security policies and procedures are met and followed
• Assist RGM with local restaurant marketing activities and new product rollouts
• Develop and maintain relationships with suppliers, franchisees and other corporate contacts

Apply for this opportunity if you:

• Have Friendly, Dependable qualities and have a positive attitude
• Enjoy working in a fast-paced team environment
• Possess organization skills with the ability to multitask
• Enjoy working flexible shifts, including weekends and nights
• Set high standards for yourself and the people you work with – you love keeping things clean, safe and fun for the team and the customers
• A natural leader, you sincerely value customers and champion teamwork. You’re all about teaching new things and motivating the team to work together.
• Want to learn how to run great restaurants from the best restaurant managers in the business
• Have an experience of leading a team and motivating them to achieve a common goal
• You’re up for a challenge. You love the excitement of the restaurant business and know every day is different.

Burger King is a proud franchise that is part of the FMI family!
The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.

This job posting is for an opportunity at a Burger King restaurant business that is independently owned and operated by a local Franchisee. By submitting a job application for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Franchisee. Burger King will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you.

If you are hired for this position, you also understand and acknowledge that the Franchisee will be your employer, not Burger King. The Franchisee is solely responsible for all decisions related to your employment, including hiring, compensation, scheduling, supervision, discipline and termination.