General Manager

Burger King - FMI Group; Lower Sackville; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Affordable Health and Dental Benefits

Competitive compensation and careerAdv

RRSP for Salary Managers

Loyalty program

Bursary program

Employee Discounts

Job summary

Burger King FMI Group in Nova Scotia is seeking a Restaurant General Manager to lead a single restaurant, drive profitability, guest satisfaction, and team performance. You will manage daily operations, supervise an Assistant Manager and staff, implement controls, scheduling, and coaching to deliver fast, friendly service and consistent food quality.

The role requires strong leadership, cost awareness, and a passion for coaching teams in a fast-paced environment.

Qualifications

• Experience leading a team and motivating staff
• Strong customer-service orientation and communication skills
• Ability to manage restaurant operations, schedules, and costs

Responsibilities

• Overall accountability for the operation of a single restaurant, delivering on customer promises, profitability, and employee retention
• Mobilizes the restaurant management team to oversee financial controls, operations, people development, customer service and compliance
• Directs accurate preparation and sale of products
• Maintains facilities, equipment and safety standards through preventative maintenance
• Coaches and guides team members and managers on stations, products, processes and policies
• Assumes P&L accountability by implementing marketing strategies, cash controls, inventory management and labor optimization
• Ensures compliance with government regulations, policies and safety procedures across shifts
• Leads recruitment, selection, training and retention of staff, with performance coaching

Skills

Team leadership

Customer focus

Organizational skills

Multitasking

Flexible scheduling

Job description

Reference No.: 1231

Position Type: Full Time - Salary

You run a tight ship. And you'll need every bit of that fire as a Restaurant General Manager. From complete customer satisfaction to managing your team, running the operations of the restaurant, and ensuring financial performance, you'll have an entire business in your hands.

The Restaurant General Manager (RGM) is the executive leader of the restaurant focused on profitability, guest, people and operations. The RGM has overall responsibility for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators and Team Members.

As part of our family we offer you:

• Affordable Health and Dental Benefits after probationary period
• Competitive compensations and advancement opportunities
• RRSP for Salary Managers
• Loyalty program
• Bursary program
• Employee Discounts

Responsibilities:

• Overall accountability for the operation of a single restaurant ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention)
• Mobilizes the restaurant management team to oversee the financial controls, operations, people development, customer service and compliance within the restaurant across all shifts
• Directs accurate preparation and sale of products
• Ensures company standards on equipment, facility and grounds are maintained by using a preventative maintenance program
• Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings
• Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant
• Provides coaching and feedback to team and managers on team stations, products, processes and policies
• Assumes full accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results
• Enforces compliance with government regulations, Market Policy, employment law, food safety, National Security Policy, operations and policies and procedures relating to all restaurant activities across shifts
• Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/ security policies and procedures
• Conduct all restaurant management and team member performance appraisals
• Leads restaurant management team in recruiting, selecting, hiring, training and retaining effective team talent. Counsels and disciplines team members as necessary.

Apply for this opportunity if you:

• Have Friendly, Dependable qualities and have a positive attitude
• Enjoy working in a fast-paced team environment
• Possess organization skills with the ability to multitask
• Enjoy working flexible shifts, including weekends and nights
• Set high standards for yourself and the people you work with – you love keeping things clean, safe and fun for the team and the customers
• A natural leader, you sincerely value customers and champion teamwork. You’re all about teaching new things and motivating the team to work together.
• Want to learn how to run great restaurants from the best in the business
• Have an experience of leading a team and motivating them to achieve a common goal
• You’re up for a challenge. You love the excitement of the restaurant business and know every day is different.

Burger King is a proud franchise that is part of the FMI family!
The Franchise Management Group of Companies (FMI) is one of the largest franchise owner/operators in North America. We own numerous franchised restaurants operating under the Pizza Hut, KFC, Taco Bell and Panera Bread brands (among others). FMI is a growing organization, ranked among the Best Managed companies in Canada. We have been recognized for other awards such as, Best Workplaces for Women, Best Workplaces in Retail & Hospitality, Best Workplaces for Inclusion and Best Workplaces for Professional Development.

This job posting is for an opportunity at a Burger King restaurant business that is independently owned and operated by a local Franchisee. By submitting a job application for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Franchisee. Burger King will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you.

If you are hired for this position, you also understand and acknowledge that the Franchisee will be your employer, not Burger King. The Franchisee is solely responsible for all decisions related to your employment, including hiring, compensation, scheduling, supervision, discipline and termination.