Assistant Manager

Paycom - ATS; Regina; On-site; CAD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive Salary

Health benefits (Full Time)

Paid Time Off

Free Black Card membership

Job summary

Planet Fitness in Regina, SK is seeking an Assistant Manager to oversee front desk operations and support the General Manager in day-to-day club activities.

You will manage front desk staff, ensure excellent member service, maintain clean facilities, and help drive club metrics while working a weekday schedule. Strong multitasking, communication, and leadership are essential. This role requires the ability to delegate, meet deadlines, and uphold company standards.

Qualifications

• High School Diploma or Equivalent required; Associates degree preferred.
• 6 month Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere.
• Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel).
• Bi-lingual preferred.
• CPR/AED certification an Asset.

Responsibilities

• Drive club metrics in alignment with business performance.
• Supervise front desk and fitness staff; assist the General Manager.
• Maintain clean, friendly, well-maintained club and uphold standards.
• Coordinate recruiting and interview processes for front desk and fitness staff.

Skills

Microsoft Word

Microsoft Excel

multitasking

customer service

supervisory

communication

problem solving

Education

High School Diploma or Equivalent

Associates degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Job Details: Job Location: Regina-CN - Regina, SK S4V 3B8, Position Type: Full Time, Education Level: High School or Equivalent, Travel Percentage: Negligible, Job Shift: Weekdays, Job Category: Customer Service, Assistant Manager

Planet Fitness, a private equity backed fitness retailer, is seeking candidates for the role of Assistant Manager. The Assistant Manager will oversee a wide variety of areas within Planet Fitness. Focus being that of managing front desk personnel, assisting the General Manager, focusing on the front of the house operations to ensure effective day to day activities. The Assistant Manager must be able to multi-task in a fast-paced environment, meet strict deadlines, be able to delegate meritoriously, communicate effectively with management and provide superior customer services to our members and guests.

Essential Duties and Responsibilities:

• The ability to understand and drive club metrics in alignment with business performance
• Thorough development of knowledge of club services, programs and products as well as current knowledge of key competitors
• Assist in the interviewing and recruitment process by completing initial phone interviews of front desk and fitness instructors
• Monitor inventory and review daily/weekly/monthly sales numbers with GM to identify opportunities and modifies execution as needed to improve performance
• Responsible for communicating and upholding company standards and leading by example for delivering the organizations mission, vision and values; manage a clean, friendly and well-maintained club
• Ensure team members consistently execute the basics in punctuality, dress code compliance, friendliness and cleanliness
• Develop and maintain cleaning duties for front desk employees and oversees over-night employees
• Coordinate disciplinary actions and terminations with General Manager, Regional Manager and Human Resources
• Flexibility to cover a shift for employees when there are call-outs or vacancies or assist the Club Manager with shift coverage in the event there are no other employees available to work
• Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition
• Mentor Front End employees to promote career growth through training, development, and performance assessment
• Perform other duties as assigned by the Club Manager

Minimum Skills

• Basic computer proficiency (Microsoft Suite)
• Ability to manage multiple responsibilities
• Solid work ethic with strong decision-making skills
• Self-starter who takes initiative with minimal direction and supervision
• Comfortable working a flexible rotating schedule
• Basic computer, math, and communication skills require
• Superior customer service skills, preferably in the fitness industry.
• Solid supervisory, diplomacy and listening skills.
• Hard working, enthusiastic and energetic!
• Strong problem resolution skills.

Minimum Qualifications

• A High School Diploma Or Equivalent required(Associates degree preferred)
• 6 month Supervisor or Manager experience in a restaurant or retail environment in a high volume atmosphere.(1 year Supervisor or Manager experience preferred)
• Familiarity with Microsoft Office applications (Microsoft Word, Microsoft Excel)
• Bi-lingual preferred.
• CPR/AED certification an Asset.

Hours(Initial training hours may vary as well as when the needs of the facility change.)

• Weekday and/or Weekend Hours based on club needs.
• Monday: 3:00 PM - 11:00PM
• Tuesday: 3:00 PM - 11:00PM
• Wednesday: 3:00 PM - 11:00PM
• Thursday: 3:00 PM - 11:00PM
• Friday: OFF
• Saturday: OFF
• Sunday: 11:00AM - 7:00PM

Benefits

• Competitive Salary
• Company contribution towards health benefits(Applicable for Full Time Positions)
• Paid Time Off benefits(Applicable for Full Time Positions)
• Free Black Card membership and fun exercise incentives

Planet Fitness is an Equal Opportunity Employer.