Assistant Manager

Tim Hortons; Mississauga; On-site; CAD 29,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Quarterly bonus program

RRSP matching

On the job training

Incentive and recognition programs

Community involvement opportunities

Discounted food and drink

Health and dental benefits for qualify

Team Tim Hortons Scholarship Program

Advancement opportunities

Training in food safety & health and安全

Job summary

Tim Hortons in Peel Region, Mississauga, is seeking an Assistant Manager to motivate Team Members and deliver exceptional service for every guest, every time. You’ll support the General Manager in day-to-day fast-paced operations and train staff to uphold high standards of guest service, quality, and cleanliness.

Your 1–3 years of quick-service supervisory experience and coaching knowledge will help you lead by example and drive store performance, team development, and health & safety compliance.

Qualifications

• 1–3 years of quick-service supervisory experience.
• Practical knowledge of coaching and training Team Members.
• Ability to lead by example and follow company policies.

Responsibilities

• Managing labour costs through effective floor management.
• Controlling food & paper costs using order guides.
• Ensuring product launches and promotions are executed perfectly.
• Resolving guest issues and minimizing problems with the team.
• Participate in the recruitment process.
• Training new Team Members.
• Train and encourage Team Members to follow Health & Safety policies.
• Coach and discipline Team Members as needed.
• Lead by example by following Tim Hortons policies and procedures.
• Plan, organize, direct, control and evaluate daily operations.
• Foster a positive work environment through leadership and example.

Skills

Team leadership

Coaching

Training

Guest service mindset

Job description

As an Assistant Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the General Manager in the day-to-day operations of a fast-paced restaurant.

Your 1-3 years of quick-service experience in a supervisory role combined with your practical knowledge of coaching and training Team Members makes you an ideal candidate for this role.

Responsibilities:

• Managing labour costs through effective floor management
• Controlling food & paper costs using order guides
• Ensuring that product launches and promotions are executed with perfection
• Resolving Guest issues, as well as working with your team to minimize issues
• Participate in the recruitment process
• Training new Team Members
• Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
• Coach & discipline Team Members as needed
• Be a leader and always lead by example by following all Tim Hortons policies and procedures
• Plan, organize, direct, control and evaluate daily operations
• Foster a positive work environment through leadership and example

As a multi-unit Tim Hortons franchisee, Pioneer Food Services Limited offers some unique benefits and perks, such as:

• Competitive wages
• Quarterly performance-based bonus program
• Company RRSP matching program
• On the job training
• Incentive and recognition programs
• Community involvement opportunities
• Discounted food and drink while working
• Health and dental benefits for qualifying employees
• The ability to participate in the Team Tim Horton's Scholarship Program
• Advancement opportunities at the restaurant, operations, and head office level
• Opportunities to receive training and development in food safety and health and safety

Planning on moving, but don't want to lose your seniority or look for a new job? With 70 and growing locations, we may be able to find a perfect fit for you, whether you are relocating for personal, educational, or work reasons.

Compensation:

• $21.00-22.00/hr
• Group insurance benefits

In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.