Assistant Manager

FOOT LOCKER; Guelph; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a passionate leader to enhance the in-store customer experience. This role involves coaching a dedicated team to achieve sales goals while ensuring exceptional service and operational standards. You will be pivotal in creating an inclusive environment and driving product knowledge among staff. This position offers the opportunity to develop your career in a dynamic retail setting, with a focus on customer engagement and team motivation. If you thrive in fast-paced environments and have a passion for retail, this is the perfect opportunity for you.

Benefits

30-50% Employee Discount

Paid Time Off

Life, Medical and Dental Coverage

Defined Contribution Plan

Stock Purchase Plan

Development and Advancement Opportunities

Qualifications

• 1+ year of experience in customer-facing sales roles.
• Strong leadership skills and ability to engage customers.

Responsibilities

• Coach and motivate team to drive sales and enhance customer service.
• Ensure high levels of customer satisfaction and operational excellence.

Skills

Leadership

Customer Engagement

Sales Motivation

Problem Analysis

Decision Making

Financial Analysis

Adaptability

Job description

Overview

You can’t think of anywhere else you’d rather be. You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you’re now ready to start leading the team with all aspects of the Customer Experience, including: store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Rate of Pay: $22.70 / hour

Responsibilities

• Coaching and motivating your team to drive sales that deliver exceptional customer service
• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, customer experience, merchandising, visual, and operational expectations
• Act as a partner between customers, sales associates and store leadership
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product/trends
• Contributes to a positive and inclusive work environment

Qualifications

• Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
• Initiates completion of tasks or activities without necessary supervision
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
• High level of ethics, values, integrity, and trust
• Flexible availability – including nights, weekends, and holidays

Benefits

• 30-50% Employee Discount
• Paid Time Off
• Life, Medical and Dental Coverage
• Defined Contribution Plan
• Stock Purchase Plan
• Development and Advancement Opportunities

In compliance with Bill 190