Assistant Manager

Valet Autowash; Brantford; On-site; CAD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Training and skill development

Extended Health Care

Vision Care

Life Insurance

Employee Discounts

Staff events

Job summary

Valet Car Wash is seeking a full-time Assistant Manager for our busy Brantford location. Starting wage is $22.00 per hour with open availability for opening and closing shifts on weekends and weekdays.

Reporting to the Store Manager, you will lead and train the team to ensure efficient operation and exceptional customer service. You will manage production flow, uphold health and safety standards, and collaboratively develop plans with the manager and regional leadership to drive performance and

Qualifications

• Minimum 2 years of customer service experience.
• Experience leading or supervising a team is preferred.
• Open availability to work opening and closing shifts on weekends and weekdays as needed.

Responsibilities

• Provide leadership to team to meet sales, productivity, and budget objectives.
• Train, coach and support team through ongoing observation and feedback.
• Ensure high standard of customer service and safety compliance.

Skills

Customer service

Team leadership

Communication

Multitasking

Microsoft Office

Education

College/University education or equivalent

Tools

MS Office

Job description

Valet Car Wash is looking for a Full Time Assistant Manager to work at our busy Brantford Location. Starting wage is $22.00 per hour. Must have open availability to work opening and closing shifts on weekends, and weekdays as needed.

Are you looking for a rewarding career? Do you enjoy working with customers while leading and inspiring your team to perform at its best? Then come join the team at Valet Car Wash. At Valet we are a respected and well-established Car Wash Company looking to recruit a full time Assistant Manager for our busy exterior/interior car wash facility in Brantford.

Reporting to the Store Manager, the Assistant Manager is responsible for maintaining a productive work schedule, leading, training, and supporting the team with the daily overall operation and production of all vehicles coming through the car wash facility.

At Valet Car Wash we are a core value and purpose driven organization looking for individuals with the same values and vision:

• Continually strive for excellence
• Do the right thing and use good judgment
• Exhibit honesty and integrity
• Service the customer above all else
• Attention to consistency and detail
• Clean and organized

What you will be doing:

• Driving team effectiveness and contributing to the overall achievement of sales, productivity, and budget objectives.
• Supporting and leading the team consistently through ongoing observation, active listening, training, coaching and positive team communication.
• Engaging and influencing the team to set and achieve goals and standards.
• Demonstrating leadership by working hands on with team members to get the job done and exemplify standards, expectations, and teamwork.
• Managing production flow to increase productivity.
• Ensuring each customer receives professional and exceptional customer service.
• Ensuring the company’s health, safety, and maintenance standards are met.
• Providing clear and consistent documented coaching and feedback to support teamwork, job performance and adherence to the company’s code of conduct and standards.
• Delegating tasks effectively and following up to provide feedback and recognition.
• Helping create, follow through and execute on business plans while working closely with the manager and regional manager.
• Identifying opportunities for improvement and making change happen.
• Investigating any inconsistencies in work performance, processes, company standards or code of conduct, and addressing them with urgency.
• Controlling labour and inventory costs.
• Ordering products and supplies to ensure that the business runs effectively.
• Completing a daily walk through to ensure all equipment is well maintained and running efficiently, and reporting any deficiencies to the manager and site maintenance.
• Ensuring accuracy of store transactions.
• Accurately completing administrative duties and maintaining detailed records.
• Actively recruiting, supporting ongoing staff development, and recognizing and rewarding team members.
• Ensuring quality control practices are followed and team accountabilities to all standards, policies and practices are met.
• Maintaining high company standards and core values to achieve the company’s mission.
• Sharing ideas and collaborating effectively with team members and management.
• Minimum 2 years customer service experience
• College, University, or equivalent experience
• Open availability to work opening and closing shifts on weekends, and weekdays as needed
• Available to work day, evening and weekend shifts
• Able to effectively multi task in a busy environment
• Confident working in a fast-paced environment
• Confident using the Microsoft Office suite of products, with proficient data entry skills
• Strong written and verbal communication skills
• Comfortable working both indoors and outdoors in hot, cold and wet conditions
• Punctual and reliable

What Sets Us Apart:

• Competitive wages with performance-based wage increases
• Training and skill development opportunities
• On Line and In Person Educational Training Programs
• Opportunity for career advancement
• Extended Health Care
• Vision Care
• Life Insurance
• Employee Discounts
• Staff Appreciation and Group Events

Details:

• Job Type: Full-time
• Pay: $22.00 per hour
• Experience required: 2 years management, 2 years customer service
• Education: College, University, or equivalent experience
• This posting is for an existing job vacancy

Valet Car Wash and Affiliates do not use AI (artificial intelligence) in the candidate screening, assessment or selection process.